Application Support Engineer (Java / L3 Support)

HypTechie; Hyderabad, Gurugram District, Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

HypTechie is seeking an experienced Application Support Engineer (5–12 years) to provide L3 support for enterprise Java/J2EE applications. You will troubleshoot production issues, analyze logs and dumps, and work with Spring, REST APIs, and Oracle databases.

You will also manage deployments and support servers like Tomcat, WebLogic, and JBOSS in a complex IT environment. The role requires strong ITIL-aligned incident/problem/change management experience and hands-on troubleshooting across

Qualifications

• 5–12 years of experience in Java development and/or L3 Application Support.
• Strong hands-on experience in Core Java, J2EE, Spring / Spring Boot, and REST APIs.
• Strong Oracle database skills, including SQL, PL/SQL, and query optimization.
• Experience with application servers such as Tomcat, WebLogic, JBoss, or similar.
• Hands-on production troubleshooting using logs, thread dumps, heap dumps, and monitoring tools.
• Experience with ITSM tools such as ServiceNow.
• Good understanding of ITIL processes.

Responsibilities

• Provide L3 application support for enterprise applications.
• Troubleshoot and resolve complex production issues and application failures.
• Analyze application logs, thread dumps, and heap dumps to identify root causes.
• Work on Java/J2EE applications, Spring, Spring Boot, and REST APIs.
• Perform Oracle SQL/PLSQL queries, query optimization, and database troubleshooting.
• Monitor application performance and ensure system availability.
• Manage application deployments and support application servers.
• Coordinate with development, infrastructure, and business teams for issue resolution.

Skills

Java development

L3 support

Core Java

J2EE

Spring Boot

REST APIs

Oracle SQL

PL/SQL

Query optimization

Application servers

ITIL

ServiceNow

Tools

Tomcat

WebLogic

JBoss

Job description

Job ID : 1492478
Experience: 5–12 Years
Job Locations: Hyderabad / Gurugram / Noida

Job Description

We are looking for an experienced Application Support Engineer with strong expertise in Java/J2EE development and L3 application support. The ideal candidate should have hands‑on experience in Java technologies, Oracle databases, production troubleshooting, and application server management.

Key Responsibilities:

• Provide L3 application support for enterprise applications.
• Troubleshoot and resolve complex production issues and application failures.
• Analyze application logs, thread dumps, and heap dumps to identify root causes.
• Work on Java/J2EE applications, Spring, Spring Boot, and REST APIs.
• Perform Oracle SQL/PLSQL queries, query optimization, and database troubleshooting.
• Monitor application performance and ensure system availability.
• Manage application deployments and support application servers.
• Follow ITIL processes, incident management, problem management, and change management

Coordinate with development, infrastructure, and business teams for issue resolution.

Mandatory Skills

• 5–12 years of experience in Java development and/or L3 Application Support.
• Strong hands‑on experience in Core Java, J2EE, Spring / Spring Boot, and REST APIs.
• Strong Oracle database skills, including SQL, PL/SQL, and query optimization.
• Experience with application servers such as Tomcat, WebLogic, JBoss, or similar.
• Hands‑on production troubleshooting using logs, thread dumps, heap dumps, and monitoring tools.
• Experience with ITSM tools such as ServiceNow.
• Good understanding of ITIL processes.