Application Support Engineer 2

Tekskills; Chennai District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Tekskills seeks an experienced IT professional in Chennai, India, to work on OMS Fluent Commerce and Java/J2EE based enterprise solutions. The role emphasizes order management, inventory, and fulfillment logic integration with frontend and backend systems.

The candidate should be familiar with ecommerce projects, production support processes, and ITIL practices to drive incident and problem management, knowledge sharing, and continuous service improvement.

Qualifications

• Experience with Fluent OMS order management and API integrations.
• Proficient in Java/J2EE for enterprise applications.
• Familiar with SAP GUI and SAP environments.
• Exposure to ecommerce project lifecycles and architectures.
• Understanding ITIL processes like Incident, Problem, Knowledge Management.

Skills

OMS Fluent Commerce Platform

Java/J2EE

Ecommerce projects

Production Support processes

ITIL processes (Incident, Problem, KBA

Tools

SAP GUI

Job description

SKILL REQUIREMENTS

Must Skills

• OMS Fluent Commerce Platform: Experience in working with the Fluent Commerce Order Management System for managing order lifecycles, inventory availability, and fulfillment logic; knowledge of integrating Fluent OMS with frontend & backend systems through APIs and event-driven architecture. – Must Required
• Java/J2EE: Proficient in developing enterprise-grade applications using Java and J2EE technologies such as Servlets, JSP, EJB, JDBC, and Spring framework; understanding of multithreading, exception handling, and RESTful service development. – Must Required
• (SAP GUI: Working knowledge of SAP Graphical User Interface (SAP GUI) for interacting with SAP ERP modules; capable of performing transactions, data validation, and supporting functional teams in navigating and using SAP environments effectively.) – Optional
• Familiarity and working experience on ecommerce projects
• Knowledge of Production Support processes and procedures.
• Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences
• Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc.

Nice to have Skills

• Good understanding of Accessibility and comfortable using dev tool bar for debugging.
• Have some exposure of cloud technologies
• Understand how cloud infrastructure is setup, applications are deployed, various services are setup and used etc.
• Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level