Application Support Engineer 2

Tekskills; Bengaluru; Hybrid; INR 1,000,000 - 1,400,000; Full time

Job summary

Tekskills is seeking a seasoned technology professional to support Fluent OMS based order management and integration work with frontend/backend systems. The role emphasizes strong Java/J2EE development, enterprise patterns and Ecommerce project exposure.

The ideal candidate will bridge functional and technical architecture, apply ITIL-informed practices, and contribute to production support processes within an ITIL framework.

Qualifications

• Experience with Fluent OMS including integration via APIs and event-driven architecture.
• Proficient in Java/J2EE enterprise applications using Spring framework.
• Working knowledge of SAP GUI and navigating SAP ERP environments.
• Familiar with ecommerce project lifecycles and production support.
• Understanding ITIL processes: incident, problem and knowledge management.
• Ability to relate functional and technical architecture from prior roles.

Skills

OMS Fluent Commerce Platform

Java/J2EE

SAP GUI

Ecommerce projects

Production Support

ITIL processes

Architecture knowledge

Accessibility debugging

Cloud technologies

Job description

SKILL REQUIREMENTS

Must Skills

• OMS Fluent Commerce Platform: Experience in working with the Fluent Commerce Order Management System for managing order lifecycles, inventory availability, and fulfillment logic; knowledge of integrating Fluent OMS with frontend & backend systems through APIs and event-driven architecture. – Must Required
• Java/J2EE: Proficient in developing enterprise-grade applications using Java and J2EE technologies such as Servlets, JSP, EJB, JDBC, and Spring framework; understanding of multithreading, exception handling, and RESTful service development. – Must Required
• (SAP GUI: Working knowledge of SAP Graphical User Interface (SAP GUI) for interacting with SAP ERP modules; capable of performing transactions, data validation, and supporting functional teams in navigating and using SAP environments effectively.) – Optional
• Familiarity and working experience on ecommerce projects
• Knowledge of Production Support processes and procedures.
• Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences
• Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc.

Nice to have Skills

• Good understanding of Accessibility and comfortable using dev tool bar for debugging.
• Have some exposure of cloud technologies
• Understand how cloud infrastructure is setup, applications are deployed, various services are setup and used etc.
• Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level