A leading IT consulting firm in Bengaluru is seeking an experienced professional with at least 3 years of experience in SAP Hybris. The role involves providing technical support, troubleshooting platform issues, and ensuring client satisfaction. Ideal candidates have strong problem-solving abilities, a bachelor's degree in computer science, and experience in application support. Certifications in relevant areas are a plus.
Qualifications
At least 3 years of experience working with SAP Hybris.
Certifications in SAP Hybris, Agile methodologies are a plus.
Experience in application support & maintenance projects.
Responsibilities
Provide L2 Support including incident management and service requests.
Troubleshoot and resolve issues related to the Hybris platform.
Create and implement SAP customizations and extensions.
Skills
SAP Hybris
Java
Spring Framework
RESTful web services
API integrations
Problem-solving
Communication
Education
Bachelor's degree in computer science or related field
Job description
Education: Bachelors degree in computer science, Information Technology, or a related field.
Experience: At least 3 years of experience working with SAP Hybris.
Technical Skills: Basic understanding of Java, Spring Framework, RESTful web services, and API integrations.
Problem-Solving: Excellent problem-solving skills and attention to detail.
Communication: Strong communication and teamwork abilities.
Certifications: Certifications in SAP Hybris, Agile methodologies, and other relevant areas are a plus.
Should have experience in interaction with customer.
Experience in application support & maintenance projects adds value.
Knowing O1 and O2 support process.
Tasks & Responsibilities
L2 Support
Incident Management
Service Requests
User Provisioning and Access Management
Ongoing Operations activities
Transition from existing team
Troubleshooting: Troubleshoot and resolve issues related to the Hybris platform.
Technical Support: Provide technical guidance and support to other team members.
Documentation: Maintain comprehensive documentation of the development process and solutions.
Client Interaction: Translate business objectives into technical solutions and ensure client satisfaction.