Application & Production Support Engineer – Data Platforms

Amaris Consulting | Part of Mantu; India; Remote; INR 1,200,000 - 2,400,000; Full time

Job summary

Amaris Consulting is seeking an Application & Production Support Engineer for a global financial services project focused on data platforms. The role combines production support, SQL/database troubleshooting, Python/Java development, and DevOps practices in a complex international environment.

Responsibilities include operational support for data applications, incident investigation, database queries, automation, Unix/Linux troubleshooting, deployments, and documentation.

Qualifications

• 4–6 years of relevant IT experience in Application or Production Support.
• Snowflake Data Cloud expertise.
• Strong SQL skills with hands-on database troubleshooting.
• Experience with Snowflake or comparable database/data platforms.
• Practical Python and/or Java development or scripting skills.
• Working knowledge of Unix/Linux environments.
• Experience with ITIL processes, incident management, and root cause analysis.
• Exposure to DevOps, automation, and software deployment activities.
• Fluent English and strong troubleshooting skills.

Responsibilities

• Provide operational support for business-critical data applications and services.
• Investigate and resolve production incidents, following ITIL practices.
• Perform database queries, data validation, and technical troubleshooting.
• Develop and maintain automation scripts using Python and/or Java.
• Troubleshoot application issues in Unix/Linux environments.
• Support software deployments, releases, and operational improvements.
• Create technical documentation and runbooks during knowledge transfer.
• Collaborate with global engineering and infrastructure teams.

Skills

Snowflake Data Cloud

SQL proficiency

Python/Java development

Unix/Linux

ITIL/incident management

DevOps/automation

English communication

Job description

• Remote collaboration with an international team.
• Three rotating weekday shifts.
• Weekend on-call duties on a rotational basis.

At Amaris Consulting, we're looking for skilled Application & Production Support Engineer to join a global financial services project focused on supporting business-critical data platforms.

This opportunity combines Production Support, SQL/Database Troubleshooting, Python/Java Development, and DevOps practices in a complex international environment.

Your Responsibilities

• Provide operational support for business-critical data applications and services.
• Investigate and resolve production incidents, following ITIL practices.
• Perform database queries, data validation, and technical troubleshooting.
• Develop and maintain automation scripts using Python and/or Java.
• Troubleshoot application issues in Unix/Linux environments.
• Support software deployments, releases, and operational improvements.
• Create technical documentation and runbooks during knowledge transfer.
• Collaborate with global engineering and infrastructure teams.

What We're Looking For

• 4–6 years of relevant IT experience in Application or Production Support.
• Snowflake Data Cloud expertise
• Strong SQL skills and hands-on database troubleshooting experience.
• Experience with Snowflake or comparable database/data platforms.
• Practical Python and/or Java development or scripting skills.
• Working knowledge of Unix/Linux environments.
• Experience with ITIL processes, incident management, and root cause analysis.
• Exposure to DevOps, automation, and software deployment activities.
• Fluent English and strong troubleshooting skills.

Nice to Have

• ITIL certification.
• Experience with Alloy, Slang, or other financial data platforms.
• Background in banking, financial services, or market data.

Who are we:

Amaris Consulting, part of Mantu is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

Amaris Consulting, part of Mantu is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.