Application Engineer- Delhi

Inphase; Delhi; On-site; INR 400,000 - 600,000; Full time

Job summary

A dynamic electronic solutions company is seeking an Application Engineer to join their Electronics Service team. The role involves providing application support, troubleshooting control systems and power electronics, and ensuring timely customer issue resolution across India. Ideal candidates are freshers with at least 1 year of hands-on experience in electronics service or application support. Strong electronics knowledge and willingness to travel pan-India are essential to meet customer demands effectively.

Qualifications

• Freshers with minimum 1 year of relevant experience in electronics service or application support.
• Ability to work independently at customer sites.
• Willingness to travel pan-India.

Responsibilities

• Provide application and service support, troubleshooting control systems and power electronics.
• Visit customer sites across India as per service and project requirements.
• Perform in-depth troubleshooting of PCBs and carry out repairs at SMD component level.
• Document new test procedures and prepare internal technical reports.
• Attend customer complaints through phone, email, and toll-free support.
• Identify frequent product issues and provide solutions to customers.

Skills

Strong knowledge of electronics

Good troubleshooting and analytical skills

Strong communication and customer-handling skills

Hands-on experience in PCB-level repairs

Education

DEEE / DECE / BE in Electrical, Electronics or related disciplines

Job description

InPhase Power is a dynamic and innovative leader in the field of power electronics and Power Quality solutions. Headquartered in Bangalore, India, our company is committed to pioneering cutting-edge technologies that enhance the quality and reliability of electrical power. With a passion for excellence and a dedication to sustainability, InPhase Power is at the forefront of addressing the evolving energy needs of today's world.

Our diverse and talented team is dedicated to engineering solutions that have a lasting impact on industries across the globe. If you're looking to join a forward-thinking organization that values innovation, collaboration, and the pursuit of a sustainable energy future, InPhase Power may be the perfect place for you to thrive and make a difference. Explore our current job opportunities to become a part of our exciting journey towards a brighter and more efficient tomorrow.

Job Description

Job Description

Job Title: Application Engineer

Role Category: Service & Support

Employment Type: Full-Time, Permanent

Job Summary

We are looking for enthusiastic freshers with at least 1 year of hands-on experience to join our Electronics Service team. The candidate will be responsible for providing application and service support, troubleshooting control systems and power electronics, and ensuring timely resolution of customer issues across India.

Visit customer sites across India as per service and project requirements.

Handle control system electronics and power drives.

Perform in-depth troubleshooting of PCBs.

Carry out repairs at SMD component level.

Document new test procedures and prepare internal technical reports and CORN reports.

Ensure on-time repair delivery and minimize re-repairs.

Attend customer complaints through phone, email, and toll-free support.

Visit customer locations for complaint resolution, training, and technical support.

Handle customer queries based on assigned regions and products.

Manage individual onsite assignments independently.

Identify frequent product issues, escalate them to seniors, and provide solutions to customers.

Provide technical service and troubleshooting support for all customer-reported faults.

Maintain and update complaint records regularly.

Ensure customer satisfaction through effective communication and service delivery.

Be willing to travel extensively across India.

Requirements

Strong knowledge of electronics, control systems, and power drives.

Hands-on experience in PCB-level and SMD component repairs.

Good troubleshooting and analytical skills.

Ability to work independently at customer sites.

Strong communication and customer-handling skills.

Basic documentation and reporting skills.

Willingness to travel pan-India.

Education Qualification

DEEE / DECE / BE (Electrical, Electronics, or related disciplines)

Experience

Freshers with minimum 1 year of relevant experience in electronics service or application support.