Analytics Training Hub - Intern - Tele Counselling/Sales

Analytics Training Hub; Delhi; On-site; INR 89,000 - 179,000; Part time

Job summary

Analytics Training Hub in Delhi, India invites applications for an Internship role focused on counseling and customer handling. You will engage with prospective learners, schedule classes, and pitch products via calls, email, chat, and social media.

This internship emphasizes retaining and up-selling, resolving candidate queries, and expanding the sales pipeline by identifying references from the learner database. The day-to-day includes work across multiple channels to support enrollment growth.

Responsibilities

• Working on counseling and customer handling.
• Working on retaining & up-selling.
• Working on day-to-day calls to schedule the classes.
• Calling interested students and pitching them about the products.
• Providing in-depth information to prospective learners includes counseling through email, phone, chat, social media, etc.
• Resolving candidate queries relating to the course.
• Identifying references through the existing learner's database to increase the sales pipeline.

Job description

Selected intern's day-to-day responsibilities include:

1. Working on counseling and customer handling.
2. Working on retaining & up-selling.
3. Working on day-to-day calls to schedule the classes.
4. Calling interested students and pitching them about the products.
5. Providing in-depth information to prospective learners includes counseling through email, phone, chat, social media, etc.
6. Resolving candidate queries relating to the course.
7. Identifying references through the existing learner's database to increase the sales pipeline.