Analytics Operations Engineer Production Operations Engineer

TEOCO; India; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

TEOCO is seeking an Analytics Operations Engineer to own the day-to-day performance, stability, and continuous improvement of platforms spanning PM, CM, Revenue Assurance, and Business Analytics. You will bridge operations and engineering—proactively identifying issues, driving fixes, and ensuring these platforms run reliably at scale.

Key responsibilities include monitoring performance, resolving incidents, implementing improvements, and ensuring compliance.

Qualifications

• 4–7 years of experience in operational support for complex, production-grade systems.
• Hands-on experience managing complex application deployments.
• Strong technical troubleshooting skills.
• Experience with high-volume file mediation systems.
• Solid Linux experience (system administration background a plus).
• Working knowledge of Docker.
• SQL proficiency (Oracle and/or MS SQL Server) — able to write queries for data extraction and troubleshooting.
• Familiarity with VMware environments, including VM configuration and sizing.

Responsibilities

• Monitor system performance and proactively identify operational issues before they impact the business.
• Troubleshoot and resolve incidents, partnering closely with engineering teams on root-cause analysis.
• Define operational priorities in line with broader business and technical objectives.
• Evaluate and implement operational improvements, including process redesign and automation.
• Assess the impact of system changes, failures, and new deployments across the platform.
• Maintain and enforce operational standards, procedures, and compliance requirements.
• Produce operational reporting by analyzing performance and engineering data/trends.
• Own system and data backup processes, release testing, and upgrade deployments.
• Administer and support Docker-based environments.
• Stay current on relevant technologies and best practices through ongoing learning and engineering collaboration.

Skills

Production Operations

Linux

Networking

Troubleshooting

Oracle

SQL Server

Windows Services

Docker

VMware

Education

BTech/BS in Computer Science, Math, Engineering, or related technical field

Tools

Docker

VMware

MS SQL Server

Oracle Database

Job description

Position: Analytics Operations Engineer / Production Operations Engineer

Location: Gurgaon or Kolkata

Full time permanent position

Education: BTech/BS in Computer Science, Math, Engineering, or related technical field.

Job Summary:

We're looking for an Operations Engineer to own the day-to-day performance, stability, and continuous improvement of our platforms spanning Performance Management (PM), Configuration Management (CM), Revenue Assurance, and Business Analytics. You'll be the bridge between system operations and engineering — proactively identifying issues, driving fixes, and ensuring these platforms run reliably at scale.

Key Responsibilities:

• Monitor system performance and proactively identify operational issues before they impact the business

• Troubleshoot and resolve incidents, partnering closely with engineering teams on root-cause analysis

• Define operational priorities in line with broader business and technical objectives

• Evaluate and implement operational improvements, including process redesign and automation

• Assess the impact of system changes, failures, and new deployments across the platform

• Maintain and enforce operational standards, procedures, and compliance requirements

• Produce operational reporting by analyzing performance and engineering data/trends

• Own system and data backup processes, release testing, and upgrade deployments

• Administer and support Docker-based environments

• Stay current on relevant technologies and best practices through ongoing learning and engineering collaboration

Required Skills & Competencies:

Key Skills: Production Operations, Linux, Networking, Troubleshooting, Oracle, SQL Server, Windows Services

• 4–7 years of experience in operational support for complex, production-grade systems

• Hands-on experience managing complex application deployments

• Strong technical troubleshooting skills

• Experience with high-volume file mediation systems

• Solid Linux experience (system administration background a plus)

• Working knowledge of Docker

• SQL proficiency (Oracle and/or MS SQL Server) — able to write queries for data extraction and troubleshooting

• Familiarity with VMware environments, including VM configuration and sizing

Preferred Skills / Tools Knowledge

• Telecom industry background

• Networking and storage management experience