Analyst - Safety Assurance

United Airlines India Knowledge Center; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

United Airlines India Knowledge Center in Gurgaon seeks a Safety SMS Analyst to support the Safety Management System policies, objectives, reporting, and continuous improvement.

You will prepare governance materials, maintain training records, and collaborate with Corporate Safety, Data, IKC, and operations to strengthen safety culture.

Bachelor's degree and 2-3 years of SMS experience, proficiency in English, and ability to use AI tools to enhance daily work.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in Safety Management System.
• Knowledge of risk management and quality management.
• Strong communication and English proficiency.

Responsibilities

• Support SMS policies, reporting processes, and safety metrics.
• Develop governance materials and safety records.
• Assist in safety promotion and training activities.
• Coordinate with Corporate Safety, Data, IKC and operations.

Skills

Communication

Analytic skills

Critical thinking

Project management

Design management

Creative design

Change management

English proficiency

Safety culture

Education

Bachelor's degree

Tools

Sitecore

ETQ

Foundry

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

Description

Support the Corporate Safety SMS team in the implementation and oversight of the enterprise Safety Management System (SMS), including safety policies, objectives, reporting processes, and continuous safety improvement initiatives. Responsibilities include safety data analysis, meeting and project coordination, maintenance of safety documentation and training records, preparation of governance meeting materials, and support for safety promotion activities through training, communication, and competency development. Collaborate closely with Corporate Safety, Data, IKC, and operational teams to strengthen safety culture and support organizational safety goals.

Job Overview And Responsibilities

• Support the implementation and continuous improvement of Safety Management System (SMS) policies, objectives, reporting processes, and safety performance measures
• Develop and maintain safety-related presentations, meeting materials, records, and other SMS governance documentation
• Support safety promotion team to update safety communication, including webpages, communications channels and promotional materials
• Training and development to maintain operational knowledge to support safety risk management
• Support oversight and maintenance of relevant Safety Manuals
• Develop, integrate, and collaborate with other safety teams on SMS related efforts
• Utilize AI tools (e.g., Mi Utilize AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency crosoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree
• Business
• Change management
• Aviation management
• Information systems management
• Risk management
• Safety management or equivalent field
• 2 or 3 years of experience in Safety Management System
• System safety
• Quality management
• Standard documentation processes
• Critical thinking
• Project Management organization
• Analytic skills
• Design management
• Creative design
• Communication skills, proficient in English
• Utilize AI tools (e.g., Mi Utilize AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency crosoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree
• Business
• Change management
• Aviation management
• Information systems management
• Risk management
• Safety management or equivalent field
• 2or 3 years of experience in Safety Management System
• System safety
• Quality management
• Standard documentation processes
• Quality Certifications (SMS certification, MITRE or equivalent)
• Pilot or maintenance license
• Working knowledge of:
• Project Management
• Sitecore
• ETQ (Excellence Through Quality)
• Foundry (Palantir)
• Federal Aviation Regulations (14 CFR Part 5 and Part 121), FAA Advisory Circulars, IOSA and Standards and Recommended Practices, ISO 9001 standards, CAST SE and documentation standards
• IT collaboration/development with focus on user experience
• Basic project management principles
• Facilitating cross functional groups or activities
• Root cause analysis
• Human Factors
• Change management awareness
• Communication skills, proficient in English