## Analyst Master Data Management(MDM)Apply: Bangalore, India: Full time: Posted Today: R0486355**Job Details:****Role Overview**We are seeking a highly motivated **Master Data Management (MDM) Analyst** to support the governance, quality, onboarding, and operational management of SAP Master Data across the International Business Unit (IBU). This role is responsible for maintaining high-quality Supplier, Customer, and Material Master Data while driving Data Quality (DQ) remediation initiatives, supporting business-critical operational processes, and partnering with Data Stewards and business stakeholders to improve data governance and compliance. This role combines day-to-day Master Data operations with Data Quality ownership and governance responsibilities, supporting the progression of data domains from active remediation to sustainable monitoring.**Key Responsibilities****Master Data Operations & Lifecycle Management*** Execute Supplier, Customer, and Material Master Data creation, maintenance, and deactivation activities within defined SLA commitments* Support ongoing CRUD (Create, Read, Update, Delete) requests while ensuring high levels of data accuracy and compliance including 48-hour fulfillment targets* Manage the end-to-end lifecycle of Material, Victor, and Customer Master Data within SAP* Partner with Data Stewards and business teams to ensure timely completion of onboarding and maintenance activities**Supplier/Vendor, Customer and Material Onboarding*** Create and maintain Supplier, Customer and Material Master Data* Support supplier and customer onboarding workflows and validation processes* Support material extensions, lifecycle management, and deactivation activities**Data Quality & Data Governance*** Monitor Data Quality KPIs and support data domains through the monitoring-to-remediation lifecycle for Supplier, Customer, and Material Master Data* Execute data cleansing, mass updates, and remediation activities to improve data accuracy and integrity* Support implementation and validation of Data Quality rules and controls* Partner with Data Stewards and business teams to drive resolution of DQ exceptions and recurring issues* Participate in governance initiatives focused on data standardization, stewardship, and master data compliance**Operational Support & Incident Management*** Provide SAP Master Data operational support for business users across the International Business Unit* Investigate and resolve ServiceNow incidents and support requests within established SLA targets* Perform root cause analysis for recurring master data issues* Support production issue triage and resolution activities* Collaborate with technical and functional teams to ensure uninterrupted business operations**Business Partnership & Continuous Improvement*** Collaborate with Data Stewards, Business Process Owners, Supply Chain, Procurement, Finance, and IT teams while supporting cross-regional Master Data coordination across Europe, APAC, and North America* Support remediation projects and strategic data improvement initiatives* Identify opportunities to streamline processes, improve reporting, and increase operational efficiency.* Contribute to process documentation, standard operating procedures, and knowledge-sharing activities.* Support adoption of best practices in Master Data Management and Data Governance.**Required Qualifications** **Experience:** 2 to 5 years of experience in Master Data Management, Data Governance, or SAP Master Data operations with experience supporting global or regional business operations in a shared services or enterprise environment **Domain Expertise:** Strong understanding of one or more of the following SAP Master Data domains: Material Master (MM), Supplier/Vendor Master (BP/PV), Customer Master (BP/AR)Experience supporting: Data Quality remediation, Data Governance processes, Master Data onboarding and maintenance, and Data Stewardship initiatives**Technical Skills:*** SAP ECC and/or SAP S/4HANA Master Data processes* ServiceNow incident management* Advanced Microsoft Excel skills* Data analysis and reporting capabilities in Master Data Management* Basic SQL knowledge preferred* Experience with mass update and data migration tools (LSMW, DMC, BBC, LTMC, Syniti, Syniti ADMM, or equivalent) preferred**Soft Skills*** Strong analytical and problem-solving skills with ability to manage multiple priorities while meeting SLA commitments* Strong stakeholder management and communication skills and agility to work effectively with global teams across Europe, APAC, and North America* Demonstrated ability to evolve from a strong operational contributor into an independent analyst capable of driving remediation and governance activities* Self-motivated with strong ownership and accountability