Analyst - Digital Forensics - SOC Tier1

Nuveen; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

TIAA Global Capabilities in Pune, India, invites an Analyst to join the Digital Forensics team. You will support forensic investigations, analyze security incidents, and help protect information systems by detecting weaknesses and contributing to incident response.

3+ years or more in related roles with vocational/technical education preferred; experience with SIEM tools like Splunk, QRadar, and Microsoft Sentinel is valued, along with documenting findings in ticketing systems such as ServiceNow

Qualifications

• Vocational or technical education preferred for this role.
• Work experience in security operations or incident response is valued.

Responsibilities

• Monitor security alerts and events in real-time using SIEM tools.
• Triage and classify incoming security incidents by severity and priority.
• Perform initial investigation and analysis of threats, malware, and suspicious activity.
• Escalate complex incidents to Tier 2/Tier 3 analysts according to procedures.
• Document incidents, findings and actions in ticketing systems such as ServiceNow or Jira.
• Follow SOPs and runbooks for incident response.
• Conduct basic threat hunting and vulnerability awareness activities.
• Collaborate with cross-functional teams to support security operations.

Skills

Accountability

Adaptability

Business Continuity Planning

Cloud Computing Security

Collaboration

Communication

Compliance

Consultative Communication

Cybersecurity

Detail-Oriented

General Risk Management

Network Security

Prioritizes Effectively

Education

Vocational/Technical Education Preferred

Tools

Splunk

QRadar

Microsoft Sentinel

ServiceNow

Jira

Job description

Analyst - Digital Forensics - IN Professionals in this group specialise in investigating computer and information security incidents to determine extent of compromise to information and automated information systems.

Key Responsibilities and Duties

They support forensic and intrusion investigations including computer analysis, data recovery, and network assessments. They configure and validate products/systems to detect information security weakness.

• 1.Monitor security alerts and events in real-time using SIEM tools (e.g., Splunk, QRadar, Microsoft Sentinel)
• 2.Triage and classify incoming security incidents based on severity and priority
• 3.Perform initial investigation and analysis of potential threats, malware, and suspicious activity
• 4.Escalate confirmed or complex incidents to Tier 2/Tier 3 analysts as per defined procedures
• 5.Document incidents, findings, and actions taken in ticketing systems (e.g., ServiceNow, Jira)
• 6.Follow standard operating procedures (SOPs) and runbooks for incident response
• 7.Conduct basic threat hunting and vulnerability awareness activities
• 8.Collaborate with cross-functional teams to support security operations

Education and Experience

Vocational and/or Technical Education Preferred

Work Experience 3+ Years Required; 5+ Years Preferred

Physical Requirements Physical Requirements: Sedentary Work Career Level 4IC

Related Skills

Accountability, Adaptability, Business Continuity Planning, Cloud Computing Security, Collaboration, Communication, Compliance, Consultative Communication, Cybersecurity, Detail-Oriented, General Risk Management, Network Security, Prioritizes Effectively

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity. We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day.

Accessibility Support

Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

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