AM Tech Cust Solution

Aditya Birla Insulators; Jamnagar; On-site; INR 223,000 - 446,000; Full time

Job summary

Aditya Birla Insulators in India is seeking a proactive professional to manage product samples, demos, and customer interactions. The role focuses on executing sample requests within 48 hours, ensuring quality checks, and coordinating with the marketing team.

You will also present products to customers to raise awareness, handle complaints promptly within the same day, and compile competitive intelligence for R&D to support rapid responses within 48 hours.

Responsibilities

• KRA1 Samples & Demos of Products: To execute samples for market enquires within 48 hrs, and verify sample quality after completion.
• KRA2 Awareness of Products through Presentations: Create product awareness during customer meetings.
• KRA3 Complaint Handling: Attend to complaints on the same day.
• KRA4 MIS / Competitors Information: Send related quality material to R&D within 48hrs.

Job description

job Purpose

Job Purpose Description

KRA (Accountabilities) Supporting Actions

• KRA1 Samples & Demos of Products To get the samples executed of all the enquires given by the marketting team within 48 hrs in normal condition & to check the quality of the sample after it is done. Bills of the contractors & dealers


• KRA2 Awareness of Products through Presentations while meeting with customers To create awareness of Products through Presentations while meeting with customers


• KRA3 Complaint Handling To be attended immediately on the same day


• KRA4 MIS Competitors Information If related to quality material is sent to the R&D team & checked by us for application within 48hrs