AM Tech Cust Solution

Birla Carbon; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Aditya Birla Group in Mumbai seeks an Officer in the Cement division. The role focuses on handling customer complaints effectively and branding our products, with responsibilities spanning sample coordination and market-facing activities.

The position emphasizes prompt action on inquiries and alignment with the Marketing team. This entry-level to mid-level role requires coordinating with contractors and dealers to ensure sample delivery within 48 hours and maintaining quality checks on samples.

Qualifications

• To handle customer complaints effectively and branding our products.
• Job Context: To handle customer complaint effectively and branding our products.

Responsibilities

• Handle customer complaints effectively and support branding of products.
• Samples & Demos of products: coordinate sample execution for market inquiries within 48 hrs and verify sample quality after completion.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

AM Tech Cust Solution

Designation : Officer

Organization : Cement

Job Description:

Job Purpose

To handle customer complaint effectively and branding our Products

Job Context: To handle customer complaint effectively and branding our Products.

Job Challenges: To handle customer complaint effectively

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Samples & Demos of Products To get the samples executed of all the enquires given by the marketting team within 48 hrs in normal condition & to check the quality of the sample after it is done. Bills of the contractors & dealers

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