AM - People & Culture

SmartRecruiters, Inc.; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accor in Chennai, India, seeks an experienced HR leader to manage People & Culture policies, recruitment, and team development within hotel operations. You will supervise performance appraisals, ensure labor law compliance, and advise department heads on people practices aligned with business goals.

Your duties include shaping recruitment and onboarding, drive engagement and development, handle employee relations, and coordinate training while maintaining cross‑department collaboration and Accor

Qualifications

• Minimum 4 to 5 years of HR experience, preferably in the hospitality industry.
• At least 2 years in a supervisory or Assistant Manager role.
• Experience in recruitment, onboarding, engagement, performance management, learning & development, and employee welfare activities.
• Strong understanding of Accor values, culture, and hospitality people practices is preferred.

Responsibilities

• Review and update People & Culture policies and procedures and other human resources materials.
• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management.
• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process.
• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.
• Prepare and submit periodic People & Culture reports to management.
• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations.
• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the General Manager.
• Oversee the organization and execution of employees’ social, athletic and recreational activities.
• Maintain good working relations with all departments and all professional external contact.
• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel.
• Analyze the hotel manpower requirements.
• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures.
• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review and manages performance issues that arise within the team.
• Constantly monitor team members performance, attitude and degree of professionalism.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Hotel.

Skills

HR management

Recruitment

Employee relations

Performance management

Training & development

Onboarding

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Primary Responsibilities

• Review and update People & Culture policies and procedures and other human resources materials
• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process
• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
• Prepare and submit periodic People & Culture reports to management
• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations
• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the General Manager
• Oversee the organization and execution of employees’ social, athletic and recreational activities
• Maintain good working relations with all departments and all professional external contact

Recruitment

• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel
• Analyze the hotel manpower requirements
• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Hotel

Qualifications

• Minimum 4to 5years of HR experience, preferably in the hospitality industry.
• At least 2 years in a supervisory or Assistant Manager role.
• Experience in recruitment, onboarding, engagement, performance management, learning & development, and employee welfare activities.
• Strong understanding of Accor values, culture, and hospitality people practices is preferred.