Duty Engineer (IBH)

IBIS; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Employee benefit card

Learning programs

Career growth across world

CSR activities

Job summary

Accor in Bengaluru is seeking a seasoned hospitality professional to lead operational teams and manage guest services on-site. The role emphasizes leadership, safety compliance, and cost-effective operations to ensure excellent guest experience in a high-standard hotel environment.

The ideal candidate brings a background in hotel operations with a track record of staff development, cross-department collaboration, and proactive problem solving.

Qualifications

• Graduate/ Diploma holder.
• Trade Certificate with a minimum of 5 years of experience in a similar capacity.
• Good reading and oral proficiency in English language.

Responsibilities

• Establish and maintain seamless co-ordination & cooperation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Coordinate with other departments for regular servicing and testing of equipment.

Education

Graduate/ Diploma holder

Trade Certificate

English language proficiency

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Accor to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

Managerial Qualities:

• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
• Ability to accept responsibility;
• Self-confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively
• And the propensity to recognize and acknowledge other people’ ideas.

Qualifications

Knowledge and Experience

• Graduate/ Diploma holder
• Trade Certificate with a minimum of 5 years of experience in a similar capacity
• Good reading and oral proficiency in English language

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.