AM/Manager - Client Services

Emedlife Insurance Broking Services Limited; Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

An insurance broking firm in Mumbai seeks a Client Servicing Manager. This role requires managing client retention, developing client relationships, and ensuring compliance with IRDA standards. Ideal candidates have a Bachelor's degree and over 3 years of experience in client servicing, including excellent communication and analytical skills. Knowledge of the insurance market is essential. The company offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 3+ years of proven experience in a client servicing role.
• Outstanding communication skills, both verbal and written.
• Knowledge of IRDA / Govt regulations pertaining to the Insurance Industry.

Responsibilities

• Manage client servicing and retention.
• Develop and nurture client relationships.
• Maintain overall business compliance standards as per IRDA guidelines.

Skills

Client servicing

Communication skills

Analytical skills

Leadership abilities

Education

Bachelor's degree

Job description

Job Description

• Responsible for managing Client Servicing/Retention.
• Specialized in developing and nurturing productive client relationships.
• Retention and expands existing client relationships and acquires new ones.
• Should have served large Accounts.
• Maintaining of overall business compliance standards as per IRDA Guidelines.
• Multitasking, strategic thinking, demonstrating leadership abilities and strong motivator.
• Must have knowledge about the Insurance Market and updates.

Requirements And Skills

• Bachelor’s degree & 3+ years proven experience in a client servicing role.
• Outstanding communication skills, both verbal and written and a successful track record with client-focused interactions.
• Highly motivated and ability to effectively communicate with customers.
• Broking license certificate issued by national insurance academy.
• Knowledge of IRDA / Govt regulations pertaining to Insurance Industry.
• Good communication and analytical skills.