Airport Ground Staff Hiring For Airport Duty

Airstriprealtech; Mumbai; On-site; INR 279,000 - 469,000; Full time

Job summary

Airstriprealtech in Mumbai is hiring Airport Ground Staff to provide exceptional passenger service and support safe, smooth airport operations. The role requires handling check-in, security, and boarding assistance while addressing passenger inquiries and maintaining terminal cleanliness.

Applicants must be flexible for nights, weekends and holidays; prior aviation customer service is advantageous; a background check and security clearances will be required.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, preferably in aviation.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist passengers at check-in, security, and boarding areas.
• Handle passenger inquiries, complaints, and requests professionally.
• Ensure compliance with airport security regulations and procedures.
• Monitor and maintain cleanliness and safety of the terminal.
• Assist passengers with special needs or disabilities.
• Coordinate with other airport staff and departments for smooth operations.
• Handle baggage and cargo, including loading and unloading from aircraft.
• Provide accurate information on schedules, delays, and cancellations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

Airport systems

Job description

About the job Airport Ground Staff Hiring For Airport Duty

Position: Airport Ground StaffCompany Overview:Airstriprealtech is a leading airport duty company based in Mumbai, Maharashtra. We specialize in providing ground handling services for domestic and international flights, ensuring a smooth and efficient operation for airlines and their passengers. Our team is dedicated to providing exceptional customer service and maintaining high standards of safety and security.Job Overview:We are currently hiring for the position of Airport Ground Staff to join our team at Mumbai Airport. The ideal candidate will be responsible for providing excellent customer service to passengers while ensuring the safety and security of the airport. This is a full-time position with a competitive salary and benefits package.

Key Responsibilities

• Greet and assist passengers at check-in, security, and boarding areas
• Handle passenger inquiries, complaints, and requests in a professional and timely manner
• Ensure compliance with airport security regulations and procedures
• Monitor and maintain the cleanliness and safety of the airport terminal
• Assist passengers with special needs or disabilities
• Coordinate with other airport staff and departments to ensure smooth operations
• Handle baggage and cargo, including loading and unloading from aircraft
• Perform routine safety checks on equipment and report any issues to the appropriate authorities
• Provide accurate and timely information to passengers regarding flight schedules, delays, and cancellations
• Handle cash and credit card transactions for airport services such as parking and lounge access
• Maintain a professional and courteous demeanor at all times, representing the company in a positive manner

Qualifications

• High school diploma or equivalent
• Previous experience in customer service, preferably in the aviation industry
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving and decision-making skills
• Must be able to work flexible hours, including nights, weekends, and holidays
• Physically fit and able to lift up to 50 pounds
• Knowledge of basic computer skills and familiarity with airport systems is an asset
• Must pass a background check and obtain necessary security clearances

If you are passionate about providing exceptional customer service and have a strong interest in the aviation industry, we encourage you to apply for this exciting opportunity. Airstriprealtech is committed to providing a diverse and inclusive workplace and welcomes applicants from all backgrounds. Join our team and be a part of the exciting world of airport operations!