Airport Ground Staff

Namo Airways; Indore District; On-site; INR 179,000 - 357,000; Full time

Benefits offered by this job

Company-provided accommodation near机场

Cab facility for pick-up and drop

Daily meal allowance or in-shift meals

Medical and insurance coverage

Uniform and grooming support

Career growth opportunities

Job summary

Namo Airways is seeking Ground Staff to assist passengers during check-in, boarding, and departure. You will help with baggage handling, provide flight information, and ensure safety while coordinating with airline and security teams.

This role requires professionalism, patience, and strong communication to maintain service quality at the airport terminal. Responsibilities include managing ticketing and boarding passes, addressing customer inquiries, and ensuring smooth operations across shifts.

Qualifications

• Excellent communication and customer service skills.
• Professional demeanor and appearance.
• Ability to remain calm under pressure.
• Flexibility to work across shifts.

Responsibilities

• Assist passengers during check-in, boarding, and departure.
• Provide flight information to passengers at the terminal.
• Ensure passenger safety and security procedures compliance.
• Coordinate with airline and security teams for smooth operations.
• Manage ticketing, boarding passes, and customer inquiries.

Skills

Communication skills

Customer service

Professionalism

Patience

Job description

Job Summary

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.

Responsibilities

• Assisting passengers during check-in, boarding, and departure processes.
• Handling baggage.
• Providing flight information.
• Ensuring passenger safety.
• Coordinating with airline and security teams for smooth airport operations.
• Managing ticketing, boarding passes, and customer inquiries at the terminal.

Benefits

• Company-provided accommodation near airport locations.
• Cab facility available for pick-up and drop across shifts.
• Daily meal allowance or in-shift meals provided.
• Comprehensive medical and insurance coverage for employees.
• Uniform and grooming support as per airline standards.
• Opportunities for career growth and skill development within the aviation sector.