AIRPORT GROUND STAFF JOB AIRPORT

Skg Employment; Coimbatore District; On-site; INR 180,000 - 240,000; Full time

Job summary

Skg Employment is hiring for airport ground staff to deliver first‑class customer service and smooth operations. You will welcome passengers, assist those with special needs, handle check‑in and reservations, and sell tickets.

You will resolve queries promptly and keep travelers well‑informed about schedules, delays, and weather impacts. The ideal candidate will demonstrate outstanding interpersonal skills, a passion for service, and the ability to multi‑task in a fast‑paced airport environment,

Qualifications

• Excellent interpersonal and communication skills.
• Fluent in English; knowledge of local language is a plus.

Responsibilities

• Welcome passengers and provide information at the airport.
• Assist passengers who are disabled or traveling with young children.
• Check in luggage, take reservations, and sell tickets.
• Resolve passenger queries promptly and ensure satisfaction.
• Keep passengers informed about flight schedules and delays.

Skills

Interpersonal skills

Customer service

Job description

About the job AIRPORT GROUND STAFF JOB AIRPORT

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.