Airport Ground Staff Cabin Crew

Millennium Global Services; Kochi; On-site; INR 167,400 - 279,000; Full time

Job summary

A leading aviation service company in Kochi is seeking enthusiastic individuals for the role of Airport Ground Staff. This full-time position is perfect for freshers who are passionate about customer service and working in the aviation industry. Responsibilities include assisting passengers, managing luggage, and ensuring adherence to safety regulations. Strong communication skills and teamwork are essential. Flexible shifts are required, including weekends and holidays.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and ensure proper loading and unloading of luggage.
• Provide information and assistance to passengers regarding flight schedules.
• Coordinate with ground operations teams for flight handling.
• Ensure compliance with safety and security regulations.
• Address passenger queries and resolve issues.
• Maintain cleanliness and organization in boarding and check-in areas.

Skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Basic computer skills

Customer service orientation

Knowledge of airport operations

Ability to work in shifts

Teamwork and collaboration skills

Job description

Overview

We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.

Responsibilities

• Assist passengers with check-in and boarding processes.
• Manage baggage handling and ensure proper loading and unloading of luggage.
• Provide information and assistance to passengers regarding flight schedules and airport services.
• Coordinate with ground operations teams for smooth flight handling.
• Ensure compliance with safety and security regulations at the airport.
• Address passenger queries and resolve issues on time.
• Maintain cleanliness and organization in the boarding area and check-in counters.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills for handling check-in systems.
• Customer service orientation and problem-solving abilities.
• Knowledge of airport operations and safety regulations is a plus.
• Ability to work in shifts, including weekends and holidays.
• Teamwork and collaboration skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Airlines and Aviation

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