Airport Ground Staff

Namo Airways; Rewa; On-site; INR 167,000 - 279,000; Full time

Job summary

Namo Airways is seeking Ground Staff to assist passengers during check-in, boarding, and departure processes at the terminal. The role includes handling baggage, providing flight information, and ensuring passenger safety while coordinating with airline and security teams to maintain smooth airport operations. Strong communication and customer service skills are essential.

Join our team to contribute to reliable service and a positive travel experience for our passengers.

Qualifications

• Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes.
• Staff also manage ticketing, boarding passes, and customer inquiries at the terminal.
• Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.

Responsibilities

• Assisting passengers during check-in, boarding, and departure processes.
• Staff also manage ticketing, boarding passes, and customer inquiries at the terminal.
• Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.

Job description

Job Summary

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.

Responsibilities

• Assisting passengers during check-in, boarding, and departure processes.
• Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations.
• Staff also manage ticketing, boarding passes, and customer inquiries at the terminal.
• Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.