Air Logistics Sales Representative

Kuehne Nagel; Mumbai; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Kuehne+Nagel in Mumbai, India, is seeking a sales and customer management professional within Freight Logistics and Operations. You will drive air logistics growth by combining customer care with proactive business development to ensure timely deliveries and exceptional service.

Key responsibilities include leading sales activities, nurturing prospects, reviewing portfolios, conducting market pricing research, and onboarding new customers while aligning SOPs for smooth handover across locations.

Formación

• Experience in air logistics or freight forwarding.
• Proven track record in sales, business development, or account management.
• Strong stakeholder management and communication skills.
• Ability to work in a fast-paced, cross-functional environment.

Responsabilidades

• Take the lead in monitoring and driving sales activities to achieve business targets.
• Proactively identify and nurture sales-qualified prospects, converting them into profitable opportunities.
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
• Perform market research on pricing and product competitiveness, aligning closely with the pricing team.
• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution.
• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment.
• Maintain and update customer information in internal systems accurately.
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL.

Conocimientos

Air Logistics / Freight Forwarding

Sales / Business Development

Customer Management

Stakeholder Management

Cross-functional teamwork

Descripción del empleo

Job Description:

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Drive air logistics growth by combining customer care excellence with proactive sales and business development.

How you create impact

• Take the lead in monitoring and driving sales activities to achieve business targets
• Proactively identify and nurture sales-qualified prospects, converting them into profitable and sustainable business opportunities
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders
• Perform market research on pricing and product competitiveness, aligning closely with the pricing team
• Act as a bridge between customers and Customer Care Locations (CCL), sharing feedback and supporting issue resolution
• Lead onboarding and implementation of new customers, ensuring smooth operational handover and SOP alignment
• Maintain and update customer information in internal systems accurately
• Drive customer engagement, satisfaction, retention, and reactivation through high service quality in collaboration with CCL

What we would like you to bring

• Strong understanding of Air Logistics / Freight Forwarding industry
• Proven experience in sales, business development, or customer management
• Excellent stakeholder management and communication skills
• Ability to work in a fast-paced, cross-functional environment
• Customer-centric mindset with strong problem-solving skills

What's in it for you

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us—personally and professionally—through world‑class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Requirements: