AI Platform Tech Lead

Sovos Latinoamérica; Navi Mumbai; Hybrid; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Office in Navi Mumbai (Airoli)

International exposure

Bi-Weekly meeting-free days

Mentoring programs

Career development opportunities

Health benefits

Modern tools and technologies

Job summary

Sovos is a global tax compliance leader seeking a technical leader to guide LLMOps strategy and scale our AI Platform. You will drive core decisions on model selection, evaluation, observability, cost governance, and production readiness, while shaping architecture across the Sovos Platform and identity infrastructure.

You’ll mentor engineers, set standards, and collaborate with architects to design scalable AI-enabled features.

Qualifications

• 8+ years of software engineering experience in production with LLM-based or agentic AI systems.
• Deep familiarity with LLMOps: evaluation frameworks, observability and monitoring, prompt engineering, cost and performance optimization.
• Experience guiding or leading engineers, whether as a formal manager, tech lead, or through mentorship and technical authority.
• Strong architectural instincts - comfortable making and defending design decisions that other teams will build on.
• Hands-on experience with modern AI coding assistants and agentic development tools (Claude Code, Cursor, GitHub Copilot, or similar)
• Technical depth across full-stack development; familiarity with JavaScript/React and Java or .NET service-oriented systems is a strong plus.
• Excellent communication skills - able to explain AI platform concepts clearly to both engineers and non-technical stakeholders
• A track record of enabling other teams: through documentation, shared tooling, workshops, or hands-on pairing

Responsibilities

• Provide technical leadership for LLMOps practice as models and tools scale.
• Guide AI Platform team on LLMOps decisions: model selection, evaluation strategy, prompt and context management, observability, and cost governance
• Set technical direction for deploying and improving LLM-based and agentic systems in production
• Establish standards and guardrails for prompt engineering, evaluation frameworks, and responsible AI usage across teams
• Own the health of our LLMOps tooling and observability stack, and make the build-vs-buy calls as the landscape evolves
• Design AI-enabled features and ensure integration with Core Platform, Sovos Identity, and compliance infrastructure
• Partner with architects to design AI-enabled features and agentic services, from prototype through production
• Review and advise on technical designs across teams building on the AI Platform, flagging risk and identifying reuse opportunities early
• Help define architectural patterns and reference implementations (skills, MCP tools, agent frameworks)
• Balance rapid experimentation with the long-term architectural integrity of the platform
• Be the primary technical contact for teams learning to adopt our LLMOps and AI toolsets
• Run workshops, office hours, and hands-on sessions that teach teams how to use platform-level LLM Ops and AI tooling effectively
• Translate platform capabilities into clear guidance, playbooks, and Skills that make the right way the easy way
• Communicate AI Platform direction and adoption progress to engineering leadership, product stakeholders, and the broader organization
• Provide day-to-day guidance and technical leadership to the engineers building the AI Platform
• Foster a culture of rapid experimentation, rigorous evaluation, and continuous learning
• Remove blockers so the team can ship reliable AI capabilities quickly
• Partner with the Chief Architect on team structure, hiring, and roadmap prioritization

Skills

LLMOps

Leadership

Architectural instincts

Communication skills

Hands-on AI tools

Tools

Claude Code

Cursor

GitHub Copilot

Job description

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

Guiding LLMOps Strategy and Team Execution

• You'll provide the technical leadership that keeps our LLMOps practice coherent as it scales - guiding the AI Platform team's day-to-day decisions and making sure the practice holds together as new models, tools, and use cases arrive.
• Guide and support the AI Platform team on LLMOps decisions: model selection, evaluation strategy, prompt and context management, observability, and cost governance
• Set technical direction for how Sovos deploys, monitors, and continuously improves LLM-based and agentic systems in production
• Establish standards and guardrails for prompt engineering, evaluation frameworks, and responsible AI usage across teams
• Own the health of our LLMOps tooling and observability stack, and make the build-vs-buy calls as the landscape evolves

Shaping Design and Architecture Decisions

• You'll bring architectural rigor to how AI capabilities get built into the Sovos Platform, ensuring new AI features are designed to scale and integrate cleanly with Core Platform, Sovos Identity, and our broader compliance infrastructure.
• Partner with architects and engineering leads to design AI-enabled features and agentic services, from prototype through production
• Review and advise on technical designs across teams building on the AI Platform, flagging risk and identifying reuse opportunities early
• Help define the architectural patterns and reference implementations (skills, MCP tools, agent frameworks) other teams build from
• Balance rapid experimentation with the long-term architectural integrity of the platform

Partnering with Teams Across Sovos

• Platform capabilities only create value once teams can actually use them. You'll be the primary technical point of contact for teams learning to adopt our LLMOps and AI toolsets, translating platform capability into practical, everyday workflows.
• Act as a trusted advisor to product and engineering teams adopting AI coding assistants, agentic frameworks, and platform APIs
• Run workshops, office hours, and hands-on sessions that teach teams how to use platform-level LLM Ops and AI tooling effectively
• Translate platform capabilities into clear guidance, playbooks, and Skills that make the right way the easy way
• Communicate AI Platform direction and adoption progress to engineering leadership, product stakeholders, and the broader organization

Leading and Growing the Team

• You'll provide day-to-day guidance and technical leadership to the engineers building the AI Platform, raising the bar on quality while keeping the team moving fast.
• Guide and mentor AI Platform engineers, providing technical direction, code and design review, and career development
• Foster a culture of rapid experimentation, rigorous evaluation, and continuous learning
• Remove blockers so the team can ship reliable AI capabilities quickly
• Partner with the Chief Architect on team structure, hiring, and roadmap prioritization

What We Need From You

• 8+ years of software engineering experience, including meaningful hands-on time building and operating LLM-based or agentic AI systems in production
• Deep familiarity with LLMOps practice: evaluation frameworks, observability and monitoring, prompt engineering, cost and performance optimization
• Experience guiding or leading engineers, whether as a formal manager, tech lead, or through mentorship and technical authority
• Strong architectural instincts - comfortable making and defending design decisions that other teams will build on
• Hands-on experience with modern AI coding assistants and agentic development tools (Claude Code, Cursor, GitHub Copilot, or similar)
• Technical depth across full-stack development; familiarity with JavaScript/React and Java or .NET service-oriented systems is a strong plus
• Excellent communication skills - able to explain AI platform concepts clearly to both engineers and non-technical stakeholders
• A track record of enabling other teams: through documentation, shared tooling, workshops, or hands-on pairing

What Sets You Apart

• Experience standing up or scaling an LLMOps practice from the ground up
• A genuine enthusiasm for teaching - you'd rather show ten teams how to fish than build it for them once
• Comfort operating at the boundary of ambiguity, translating a fast-moving AI landscape into concrete, adoptable guidance
• Experience balancing platform architecture rigor with the speed a hands-on tech lead role demands

What Sovos Offers You

• Flexibility: 3 days per week in our Navi Mumbai (Airoli) office, with remote options for the rest.
• International exposure with a global organization.
• Bi-Weekly Meeting-Free Days.
• Mentoring programs and career development opportunities.
• Globally recognized training and development programs.
• Comprehensive health benefits and insurance coverage.
• A collaborative environment with modern tools and technologies.

Our Recruitment Process

• CCAT (Criteria Cognitive Aptitude Test) & EPP (Employee Personality Profile) Assessment
• Automated Video Interview
• Department Interview with Hiring Manager and/or team
• Final Interview

Company Background

Sovos is a global provider of tax, compliance, and trust solutions, enabling businesses to navigate an increasingly regulated world with confidence. With more than 100,000 customers in 100+ countries - including half the Fortune 500 - Sovos processes over three billion transactions annually across 19,000 tax jurisdictions. Founded in 1979, Sovos operates across the Americas and Europe, backed by Hg and TA Associates. Learn more at sovos.com and follow us on LinkedIn and Twitter.