Agentic AI And Copilot Developer

Cognizant; Chennai; Remote; INR 1,200,000 - 2,000,000; Full time

Job summary

Cognizant is looking for an Agentic AI & Copilot Studio Developer to design and build intelligent agents using Microsoft Copilot Studio for enterprise automation and conversational AI use cases. You will craft multi-turn dialog flows and topic-based conversation design with fallback and escalation handling.

You will integrate Copilot Studio agents with Microsoft 365 channels, connect to Dataverse and Graph connectors, and extend capabilities via REST APIs, Power Automate, and LangChain-based

Qualifications

• Design and develop intelligent agents using Copilot Studio for enterprise automation.
• Build multi-turn dialog flows with fallback and escalation handling.
• Integrate agents with Microsoft 365 channels and data sources via Dataverse.
• Implement RAG patterns and governance controls for compliant deployments.

Responsibilities

• Configure agents with connectors, REST APIs, and Power Automate.
• Develop agentic AI workflows with autonomous triggers and task execution patterns.
• Monitor performance using analytics and transcripts for continuous improvement.
• Collaborate with architects to align with governance policies.

Skills

Dialog design

Multi-agent workflows

Conversational AI

Enterprise automation

Governance awareness

Tools

Copilot Studio

LangChain

LangGraph

Azure OpenAI Service

Azure AI Foundry

Dataverse

Microsoft Graph connectors

REST APIs

Power Automate

SharePoint

Teams

Outlook

Power Pages

Purview

DLP

CSAT analytics

Prompts customization

Job description

Job Description:

Position: Agentic AI & Copilot Studio Developer

Location: Pan India

Total Exp: 3 to 9 Yrs

• Design and develop intelligent agents using Microsoft Copilot Studio for enterprise automation and conversational AI use cases.
• Build multi-turn dialog flows, adaptive cards, and topic-based conversation design with fallback and escalation handling.
• Configure and extend agents with custom connectors, Power Automate flows, and REST API integrations for backend orchestration.
• Implement agentic AI workflows using autonomous triggers, action chaining, and goal-based task execution patterns.
• Integrate Copilot Studio agents with Microsoft 365 channels — Teams, SharePoint, Outlook, and Power Pages portals.
• Connect agents to enterprise data sources via Microsoft Graph connectors, Dataverse, and third-party APIs for grounded responses.
• Apply Generative AI capabilities within Copilot Studio including generative answers, AI Builder models, and prompt customization.
• Work with Azure AI Foundry / Azure OpenAI Service for custom LLM integrations beyond native Copilot Studio capabilities.
• Configure agent governance — topic-level access control, DLP policies, audit logging, and Purview compliance integration.
• Implement RAG (Retrieval-Augmented Generation) patterns using SharePoint, Dataverse, or Azure AI Search as knowledge sources.
• Design and orchestrate multi-agent workflows using LangChain / LangGraph or Copilot Studio's agent handoff capabilities.
• Monitor agent performance using Copilot analytics, CSAT metrics, and conversation transcripts for continuous improvement.
• Collaborate with enterprise architects to align agent design with M365 Copilot extensibility and organizational AI governance policies.