Agency Development Manager

SkillLabs; Gurugram District; On-site; INR 26,978,418 - 35,071,943; Full time

Job summary

A leading educational company is seeking an Agency Development Manager to maximize business and enhance customer acquisition strategies. The role involves collaborating with the operations team to generate leads, managing customer relations, and ensuring compliance with guidelines. The position is full-time at a mid-senior level, offering a base pay of $300,000 to $390,000 per year. Strong communication and collaboration skills are essential for success in this role.

Qualifications

• Excellent relationship-building skills to strengthen operational delivery.
• Ability to achieve targets through collaboration.
• Strong communication and problem-solving skills.

Responsibilities

• Maximize agency business and customer acquisition.
• Deliver growth through revenue retention and generation.
• Collaborate with operations team to generate leads.
• Track competition and ensure compliance with guidelines.
• Manage customer satisfaction through follow-ups.

Job description

Agency Development Manager

Base pay range: $300,000.00/yr - $390,000.00/yr

Roles and Responsibilities

• Strengthen operational delivery to maximize agency business and customer acquisition.
• Deliver growth through revenue retention and generation initiatives.
• Collaborate with branch operations team to generate customer leads.
• Achieve targets by collaborating with branch operations team.
• Derive new initiatives through the existing customer base or new untapped markets to bring new sales.
• Leverage vectors to achieve targets.
• Manage customer parameters – persistency for sales done through.
• Manage product mix as agreed from time to time.
• Track competition on products, structure, and initiatives.
• Compliance – ensure and function as per guidelines laid down by compliance team.
• Build sustainable relationships and trust with existing customers through open and interactive communication.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and assessing present coverage and investments.
• Ensure segmented product-based campaigns.
• Follow communication procedures, guidelines & policies.
• Keep records of field sales calls and home visits.
• Use appropriate solutions and up-selling methods.
• Perform follow-ups to ensure customer satisfaction and query resolution / taking references.
• Provide accurate, valid, and complete information by using the right methods/tools.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology; Industry: Education

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