Senior Marketing Operations Specialist / Manager
Reporting as Senior Marketing Operations Specialist / Manager, the Certified Adobe Campaign Manager requires deep technical expertise in Adobe Campaign Classic and/or Standard. This role is responsible for end-to-end development, deployment, and support of complex, data-driven marketing campaigns.
The candidate must be able and willing to relocate to the 2X Philippines office in Pasig and work on a hybrid schedule (3 days work-from-home, 2 days work-from-office) on an AMER shift basis.
Key Responsibilities
- Build and configure multi-channel campaigns (email, SMS, push, direct mail) using Adobe Campaign workflows.
- Develop custom scripts and logic for dynamic content, audience segmentation, and personalization.
- Create and maintain reusable templates, delivery mechanisms, and campaign components.
- Design and manage schemas, targeting workflows, and data imports/exports.
- Implement ETL processes and ensure data integrity across campaign executions.
- Optimize database queries and workflows for performance and scalability.
- Diagnose and resolve issues related to campaign execution, delivery failures, and data inconsistencies.
- Monitor logs, delivery reports, and workflow execution to proactively identify and fix errors.
- Collaborate with Adobe support and internal IT teams to resolve platform-level issues.
- Integrate Adobe Campaign with external systems (CRM, web analytics, APIs, Adobe Experience Cloud).
- Develop and maintain SOAP/REST API connections for real-time data exchange and campaign triggers.
- Automate recurring campaign processes and reporting workflows.
Requirements
- Hold at least one Adobe Certified Expert credential (Developer, Master, etc.).
- Minimum 3+ years of hands-on experience with Adobe Campaign (Classic or Standard).
- At least one year of Adobe Campaign Classic software experience.
- Proficiency in SQL, XML, SOAP/REST APIs, webhooks, and data connectors.
- Familiarity with Adobe Experience Platform, Adobe Analytics, and Adobe Journey Optimizer is a plus.
- Understanding of data privacy regulations and secure data handling practices.
- Basic understanding of marketing automation and relational database concepts.
- Experience with campaign performance tuning and delivery optimization.
- Ability to translate business requirements into scalable technical solutions.
Employment Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Marketing, Advertising, and Information Technology
- Industries: Marketing Services, IT Services & IT Consulting, and Advertising Services