Admissions Counselor (Sales)

XYLEM LEARNING; Kozhikode district; On-site; INR 250,000 - 400,000; Full time

Job summary

XYLEM LEARNING in Calicut invites an Admissions Counselor (Sales) to engage with prospective students, assess educational goals, and guide them through the enrollment journey.

You will present programs, explain fees and eligibility, and follow up to convert leads, while coordinating with academic and operations teams to streamline onboarding and ensure a smooth student experience.

Qualifications

• Bachelor's degree in any stream.
• Fresh graduates with strong communication encouraged.
• Experience in telesales or academic sales is a plus.
• Excellent written and spoken English.

Responsibilities

• Reach out to prospective students via phone, email and direct channels.
• Identify goals to recommend programs.
• Present program features, fees, eligibility, and workflows.
• Manage the pipeline with follow-ups and conversions.
• Assist with application, payment, and onboarding.
• Log interactions in CRM/database.
• Address inquiries promptly with professional service.
• Collaborate with academic and operations teams to onboard students.
• Stay current on course offerings and sales processes.

Skills

Strong communication

Persuasive selling

CRM familiarity

MS Office

Education

Bachelor's degree

Tools

CRM software

Job description

Job Title: Admissions Counselor (Sales)

Location: Mankavu, Calicut

Employment Type: Full-time

Role Summary

We are seeking a proactive and results-driven Sales Admission Counselor to join our team. In this role, you will connect with prospective students, assess their educational aspirations, present suitable academic programs, and guide them through the enrollment journey to achieve admission goals.

Key Responsibilities:

• Reach out to prospective students via phone calls, emails, and direct communication channels.
• Identify students' career goals and academic interests to recommend optimal program solutions.
• Present program features, fee structures, eligibility criteria, and admission workflows clearly and persuasively.
• Manage the pipeline by conducting consistent follow-ups and driving conversions.
• Assist candidates through the application, fee payment, and onboarding stages.
• Log all prospective student interactions, lead statuses, and follow-ups in the CRM/database.
• Address inquiries promptly while maintaining a high standard of professional service.
• Collaborate with internal academic and operations teams to streamline the student onboarding process.
• Stay current on course offerings, industry trends, and internal sales processes.

Candidate Requirements:

• Bachelor's degree in any stream.
• Fresh graduates with exceptional communication and persuasion skills are encouraged to apply.
• Prior experience in telesales, academic sales, customer support, or counseling is a plus.
• Excellent verbal and written communication abilities.
• Strong interpersonal skills and active listening habits.
• Goal-oriented mindset with strong time management and organizational capabilities.
• Proficiency in MS Office/Google Workspace; familiarity with CRM software is preferred.

What We Look For:

• High energy and a persuasive, consultative sales approach.
• Strong organizational skills to manage multiple leads simultaneously.
• Professionalism, accountability, and eagerness to learn.