Admissions Counselor - Kolkata

Moople - Institute Of Animation And Design; Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

Moople - Institute Of Animation And Design in Kolkata seeks an experienced Admissions Team Lead to steer a telecalling and field sales team, aiming to maximize monthly admissions through proactive counselling and follow-ups. You will allocate leads, monitor performance, conduct training, and prepare regular reports on leads, conversions, and admissions, while ensuring excellent candidate experience.

The ideal candidate has education sales, admission counselling, and team leadership experience,

Qualifications

• Experience in Education Sales / Admission Counselling / Telecalling / Field Sales.

Responsibilities

• Lead and manage a team of telecallers and field representatives to achieve monthly admission targets.
• Allocate and monitor leads among team members and ensure timely follow-ups.
• Guide the team on student counselling, lead nurturing, follow-up, and admission conversion.
• Monitor daily calls, field visits, lead status, and conversion performance.
• Develop strategies to convert enquiries into admissions.
• Ensure proper follow-up and retention of prospective students throughout the admission process.
• Motivate the team to achieve individual and overall admission targets.
• Identify low-performing leads or team members and take corrective action to improve conversions.
• Coordinate between telecalling and field teams for better lead conversion.
• Handle important student/parent queries and support the team in closing admissions.
• Prepare daily and weekly reports on leads, follow-ups, conversions and admissions.
• Conduct regular team meetings and provide training/coaching to improve team performance.

Skills

Team management

Communication

Education sales

Lead nurturing

Job description

• Lead and manage a team of Telecallers and Field Representatives to achieve monthly admission targets.
• Allocate and monitor leads among team members and ensure timely follow-ups.
• Guide the team on student counselling, lead nurturing, follow-up, and admission conversion.
• Monitor daily calls, field visits, lead status, and conversion performance.
• Develop strategies to convert enquiries into confirmed admissions.
• Ensure proper follow-up and retention of prospective students throughout the admission process.
• Motivate the team to achieve individual and overall admission targets.
• Identify low-performing leads/team members and take corrective action to improve conversions.
• Coordinate between the telecalling and field teams for better lead conversion.
• Handle important student/parent queries and support the team in closing admissions.
• Prepare daily and weekly reports on leads, follow-ups, conversions, and admissions.
• Conduct regular team meetings and provide training/coaching to improve team performance.

Candidate Profile

• Experience in Education Sales / Admission Counselling / Telecalling / Field Sales.
• Prior experience in handling Telecallers and Field Sales Representatives is preferred.
• Strong understanding of lead generation, follow-up, student retention, and admission conversion.
• Target-oriented with strong team management and communication skills.
• Proven ability to drive a team towards achieving admission targets.
• Experience in the education/training industry will be an added advantage.