Admissions Counselor ( 1 - 3 years)

Shankar Mahadevan Academy; Bengaluru; On-site; INR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Shankar Mahadevan Academy, based in Bangalore, seeks an Admissions & Sales Specialist to drive enrollments for online music courses. You will handle inquiries, present programs, and guide prospective students to suitable options.

The role demands a proactive, customer-centric approach and strong communication skills. As a full-time member of the Admissions Team, you will work onsite in Bengaluru, manage a high volume of calls, and meet monthly enrollment targets while collaborating with

Qualifications

• Excellent verbal and written communication skills (English).
• Strong interpersonal and proactive learning ability.
• Motivated to convert leads into enrollments and meet targets.
• Customer-centric approach to addressing client needs.
• Proficient in Word, Excel, and similar tools; quick to adapt to new software.
• Able to work independently and in a team.

Responsibilities

• Handle inbound and outbound calls with prospective students interested in online courses.
• Make 80-100 calls per day engaging potential students with professionalism.
• Explain course offerings and guide students to the best program based on interests.
• Follow up via phone, chat, and email to nurture leads and ensure seamless enrollment.
• Maintain accurate admissions records and provide updates to Admissions Manager.
• Consistently meet and strive to exceed monthly enrollment targets.

Skills

Verbal communication

Written communication

Interpersonal skills

Lead conversion

Customer-centric

MS Word/Excel

CRM software

Education

Bachelor's degree

Tools

Google Workspace

CRM software

Job description

We are looking for a dynamic, target-driven Admissions & Sales Specialist to join our Admissions Team. This role is perfect for someone who enjoys speaking with people, understanding their learning needs, and helping them choose the right music course. If you have a flair for sales, love music, and thrive in a fast-paced environment — we want to hear from you!

Location: Onsite - Bangalore

Work Schedule: Selected candidates would need to be flexible with timings

Experience Required: 1-3 Years

Industry: Education / Music / E-learning

Engagement:Full-time. As per office timing

Skills/Qualifications:

• Excellent verbal and written communication skills in English
• Strong interpersonal skills with a proactive approach to learning
• Highly motivated and persistent in converting leads into enrollments
• Adept at understanding and addressing client needs with a customer-centric approach
• Proficient in Word, Excel, and similar spreadsheet tools; quick to adapt to new software
• Ability to work effectively both independently and as part of a team

Requirements:

• Bachelor’s degree in any field (Education, Marketing, or Communications preferred).
• Prior experience in admissions, sales, counselling, or customer service.
• Strong interpersonal and communication skills (verbal and written).
• Passion for music and education is a plus.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Google Workspace and CRM software.

Responsibilities:

• Handle inbound and outbound calls, addressing inquiries from prospective students interested in Shankar Mahadevan Academy’s online courses.
• Conduct 80-100 calls per day, engaging potential students with professionalism and enthusiasm.
• Effectively communicate course offerings, guiding students toward the best program based on their interests and goals.
• Follow up promptly via phone, chat, and email to nurture leads and ensure a seamless enrollment experience.
• Maintain accurate records of admissions and provide regular updates to the Admissions Manager.
• Consistently meet and strive to exceed monthly enrollment targets.

Why Join Us?

• Be part of a globally recognized music academy.
• Work in a creative and inspiring environment.
• Opportunities for career growth and professional development.
• Competitive salary and performance-based incentives - you convert more, you make more