Admissions Counselor

YMGrad; India; On-site; INR 360,000 - 440,000; Full time

Job summary

A leading education consultancy in India seeks an Admissions Counselor who will handle end-to-end client operations. You will manage multiple cases, oversee workflows, and ensure timely admissions processes. Ideal candidates have strong English communication skills, a tertiary degree, and a proactive mindset. Experience in admissions or visa consulting is advantageous. This role is crucial in supporting clients aiming for top international educational institutions and immigration pathways.

Qualifications

• Excellent English communication skills required.
• Proven ability to multitask and handle multiple ongoing cases with high accuracy.
• Prior experience in admissions, visa consulting, research writing, or operations management is a plus.

Responsibilities

• Handle multiple student and professional cases simultaneously.
• Coordinate with cross-functional teams to keep every case on track.
• Maintain clear, consistent communication with clients.

Skills

Excellent English communication skills

Process management capabilities

Ability to multitask

Leadership

Education

Bachelor's or Master’s degree in management or engineering

Job description

YMGrad is a fast-growing platform empowering over 300,000+ students pursuing international education. We deliver expert admissions support backed by a student-first philosophy and a high-performance culture. Our work spans global university admissions, merit-based visa pathways, and research writing for students and professionals aiming to reach top international institutions and immigration categories.

Salary: Up to ₹4 LPA

Experience: 1 to 5 years.

Role Overview

We are looking for an Admissions Counselor who will take ownership of end-to-end client operations while supporting core admissions functions. In this role, you will handle multiple student and professional cases, ensure the timely execution of all processes, and maintain exceptional communication standards. You will coordinate across internal teams, oversee workflows, and ensure that every application meets YMGrad’s quality benchmarks.

While domain-specific guidance will be provided, you must demonstrate strong leadership, discipline, excellent English communication (verbal and written), and strong process management capabilities.

Key Responsibilities

Operations:

• Handle multiple student and professional cases simultaneously, ensuring prioritization and timely progress.
• Maintain operational excellence across workflows with accuracy, consistency, and smooth execution.
• Coordinate with cross-functional teams to keep every case on track and proactively resolve bottlenecks.

Admissions & Visa Support

Handle core admissions processes, including:

• University shortlisting
• Support professionals applying for EB-1, O-1, NIW, and other merit-based visa categories, ensuring smooth documentation and process management.

Research and Writing Support

• Contribute to research and writing tasks, including:
• Structuring academic or professional content
• Preparing documents for publication readiness

Client Management

• Maintain clear, consistent communication with clients to foster strong relationships and high satisfaction.
• Handle client expectations effectively and ensure all deliverables are completed within agreed timelines.

Who should apply?

• Bachelor's or Master’s degree in a management or Engineering discipline.
• Excellent English communication skills (spoken and written).
• Proven ability to multitask and handle multiple ongoing cases with high accuracy.
• Strong process-oriented mindset with a close attention to detail.
• Fast learner with the ability to take initiative and lead without constant supervision.
• Prior experience in admissions, visa consulting, research writing, or operations management is a plus.