Admissions Counselor

SyncUp; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

SyncUp in Gurugram seeks an energetic Inside Sales/Admission Counselor to engage professionals, understand their learning goals, and present the program’s benefits. You will handle consultations, address concerns, and manage CRM-driven pipelines to drive enrollment.

Ideal candidates excel in B2C sales, communicate fluently in English and local languages, and thrive in a fast-paced, target-driven environment with strong presentation and negotiation skills.

Qualifications

• Proven experience in inside sales, Admission Counselor, particularly in a B2C environment.
• Strong track record of meeting or exceeding sales targets.
• Experience working with professionals, with an understanding of their learning needs and career aspirations.
• Knowledge of sales tools (CRM systems) to track leads and manage the sales pipeline.
• Excellent communication skills, both verbal and written, in English and the regional language(s).
• Ability to build trust and rapport with working professionals.
• Highly enthusiastic and motivated to work towards achieving and exceeding targets.
• Ability to work in a fast-paced, dynamic, and results-oriented environment.
• Confident with strong presentation and negotiation skills.
• Strong time management skills and the ability to multitask and prioritize effectively.

Responsibilities

• Engaging with working professionals to identify their career needs and how the program can enhance their skills in capital markets
• Conducting online and offline product demonstrations, providing detailed insights into the program's features, benefits, and career opportunities
• Scheduling and conducting consultations and follow-up sessions with prospective students, addressing their concerns and queries
• Developing an in-depth understanding of the customer profile and align the program's offerings to their career aspirations
• Handling objections, provide solutions, and negotiate program fees to close sales and generate revenue
• Consistently achieving weekly and monthly sales targets while maintaining a high level of customer satisfaction
• Building and nurturing a strong sales pipeline, managing prospects effectively through the entire sales cycle
• Staying up-to-date with the program's developments and sales techniques to continuously exceed targets
• Building relationships with key decision-makers to ensure a seamless sales process

Skills

Inside sales experience

Meeting/exceeding targets

Experience with professionals learning

CRM systems knowledge

Excellent communication (oral & wrote)

English and regional language fluency

Building trust and rapport

Enthusiastic and motivated

Time management & multitasking

Tools

CRM systems

Job description

• Engaging with working professionals to identify their career needs and how the program can enhance their skills in capital markets
• Conducting online and offline product demonstrations, providing detailed insights into the program's features, benefits, and career opportunities
• Scheduling and conducting consultations and follow-up sessions with prospective students, addressing their concerns and queries
• Developing an in-depth understanding of the customer profile and align the program's offerings to their career aspirations
• Handling objections, provide solutions, and negotiate program fees to close sales and generate revenue
• Consistently achieving weekly and monthly sales targets while maintaining a high level of customer satisfaction
• Building and nurturing a strong sales pipeline, managing prospects effectively through the entire sales cycle
• Staying up-to-date with the program's developments and sales techniques to continuously exceed targets
• Building relationships with key decision-makers to ensure a seamless sales process

Candidate Profile

• Proven experience in inside sales, Admission Counselor, particularly in a B2C environment
• Strong track record of meeting or exceeding sales targets
• Experience working with professionals, with an understanding of their learning needs and career aspirations
• Knowledge of sales tools (CRM systems) to track leads and manage the sales pipeline
• Excellent communication skills, both verbal and written, in English and the regional language(s)
• Ability to build trust and rapport with working professionals
• Highly enthusiastic and motivated to work towards achieving and exceeding targets
• Ability to work in a fast-paced, dynamic, and results-oriented environment
• Confident with strong presentation and negotiation skills
• Strong time management skills and the ability to multitask and prioritize effectively