Admission Counsellor

LIFE Educare Pvt. Ltd; Gandhinagar; On-site; INR 300,000 - 540,000; Full time

Job summary

LIFE Educare Pvt. Ltd. in Gandhinagar, Gujarat seeks an Admission Counsellor to handle inquiries, counsel families about programs, and guide applicants through the admission process.

The role includes campus tours, event organization, and collaboration with across departments to ensure a smooth admissions experience. Strong English/Hindi communication and CRM proficiency are required.

Qualifications

• Bachelor's degree in any discipline; Master's preferred.
• 25 years of experience in admissions, counselling, education, sales, or CRM roles.
• Excellent verbal and written communication in English and Hindi.
• Strong interpersonal and counseling skills with a customer-centric approach.
• Proficiency in MS Office and CRM/admissions management software.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to work independently and in a team.

Responsibilities

• Respond promptly to admission inquiries via phone, email, walk-ins, and other channels.
• Counsel prospective students and parents on programs, facilities, and admission steps.
• Schedule and conduct campus tours for prospective families.
• Organize admission events, open houses, fairs, and outreach programs.
• Guide applicants through the complete admission process and document submission.
• Review applications and maintain confidentiality of records.
• Coordinate interviews with prospective students and parents.
• Maintain admissions records and provide status updates to applicants.
• Prepare periodic reports on admissions performance and trends.
• Collaborate with Principal, Head of Admissions, Marketing, and Finance teams.
• Develop admission materials and distribute information packs.
• Engage with prospects via social media and digital platforms.
• Represent the school professionally at events and uphold the brand image.

Skills

Verbal & written English/Hindi

Interpersonal skills

Counselling

MS Office

CRM software

Organizational skills

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

CRM/admissions software

Job description

Hiring: Admission Counsellor

Location: Gandhinagar, Gujarat

Key Responsibilities

• Respond promptly to admission inquiries via phone, email, walk-ins, and other communication channels.
• Counsel prospective students and parents regarding the school's academic programs, facilities, extracurricular activities, and admission process.
• Schedule and conduct campus tours for prospective families, providing a positive and informative experience.
• Organize and participate in admission events, open houses, school presentations, education fairs, and community outreach programs.
• Guide applicants through the complete admission process, ensuring timely submission of all required documents.
• Review applications and supporting documents, maintaining accuracy and confidentiality.
• Coordinate interviews with prospective students and parents, where applicable.
• Build and nurture relationships with prospective families, providing regular follow-ups and application status updates.
• Maintain accurate records of inquiries, applications, and admissions activities in the admissions database/CRM.
• Prepare periodic reports on admissions performance, conversion rates, and enrollment trends.
• Collaborate with the Principal, Head of Admissions, Marketing, Academic, and Finance teams to ensure a smooth admissions process.
• Develop and distribute admission-related materials, including brochures, newsletters, and information packs.
• Utilize social media and digital communication platforms to engage with prospective students and parents.
• Represent the school professionally at external events and maintain a positive brand image.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).
• 25 years of experience in admissions, counselling, education, sales, customer relationship management, or a similar role.
• Excellent verbal and written communication skills in English and Hindi.
• Strong interpersonal and counseling skills with a customer-centric approach.
• Proficiency in MS Office and CRM/admissions management software.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently as well as collaboratively in a team environment.

Preferred Skills

• Experience in school admissions or the education sector.
• Strong presentation and public speaking abilities.
• Knowledge of digital marketing and social media engagement is an added advantage.
• Passion for working with students and parents and delivering an exceptional admission experience.

Work Location: In person