Admission Support Officer

Aakash; Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

Aakash is seeking a proactive candidate in Delhi to counsel students and parents about education courses and digital learning products. You will build trust, stimulate interest, and convert inquiries into sales through effective guidance.

The role requires strong counselling skills, the ability to handle target-based pressures, and a good grasp of e-learning solutions to meet student needs.

Qualifications

• Excellent communication and counselling skills.
• Ability to convert cold calls into sales through quality counselling.
• Strong understanding of the education industry, especially e-learning and digital products.

Responsibilities

• Creating interest in the courses while gaining trust and enthusiasm of students/parents.
• Counsel customers so they feel thoroughly counseled, challenged and stimulated.
• Convert cold calls into sales with quality counselling to a large customer base.
• Learn and implement new functions/processes quickly.
• Willing to work under pressure of target-based sales.
• Possess good technical understanding of the education industry, particularly e-learning and digital products.
• Anticipate students' needs and provide solutions to meet expectations; find ways to create interest in the company’s products and services.

Skills

Counselling skills

Sales ability

Education industry knowledge

Cold calling

Job description

Required Skills Key skills expected for this role

Job Details Full description of the role and responsibilities

• Creating interest in the courses while gaining trust and enthusiasm of the students/parents.
• Should be able to make the customer feel that he/she has been thoroughly counseled, challenged and stimulated.
• Ability to convert cold calls into sales by providing quality counselling to very customer base.
• Ability to learn and implement the new functions/processes quickly.
• Willing to work under intense pressure of target-based sales.
• Should have good technical understanding of education industry specifically e-learning and other digital education products.
• Ability to anticipate student’s needs and provide them the solutions to meet his/her expectations. Also, trying to find new ways to create interest in the company’s products and services based on the need of students.