Admission Officer needed in a CBSE school in Pune - ( Job ID - 21152)

EH Jobs; Pune District; Presencial; INR 334.800 - 446.400; Tempo integral

Resumo da vaga

A leading educational institution in Pune is seeking an Admission Officer to manage inquiries from prospective families and support their school choices. The ideal candidate should have a Bachelor's degree, 2-3 years in customer service, and strong proficiency in English and Marathi. A proactive approach to managing data and relationships is essential. Immediate joining is available.

Qualificações

• Minimum 2-3 years’ experience in sales and/or customer service.
• Strong proficiency in English and Marathi (Written & Spoken).
• Experience in an urban school is preferred.

Responsabilidades

• Handle inquiries from prospective families and manage data entry.
• Build professional relationships with families to support their school choices.
• Work as a team to improve leading inbound and outbound campaigns.

Conhecimentos

Effective analytical skills

Critical thinking

Verbal communication

Formação

Bachelor's degree from an accredited college

Ferramentas

Microsoft Office

Online databases

Social media management tools

Descrição da vaga

Overview

Admission Officer needed in a CBSE school in Pune (Kiwale). Immediate Joining. Job ID 21152.

Responsibilities

• Fields incoming enquiries from prospective families, collect and capture their data into the student management system effectively and accurately.
• Build effective, supportive and professional relationships with families to promote the School’s Amazing Learning and support prospective families in identifying their school choice options.
• Ensure all incoming enquiries from prospective families are attended promptly, effectively and professionally according to protocols and best practices.
• Engage positively with prospective families while providing accurate and relevant information and guidance that will convert to appointments and ultimately enrolment in respective school of choice.
• Effectively manage workloads in a fast-paced environment.
• Effectively work as a team to plan, coordinate and execute effective inbound and outbound campaigns that promote a high conversion rate.
• Proactively provide feedback to ensure effective communication strategies, positive customer experience, and higher conversion.

Abilities and Skills

• Knowledge and understanding of primary and secondary school environment and admissions process is an added advantage.
• Ability to understand, apply and use a variety of software applications, including sound knowledge of standard computing tools including Microsoft Office, online databases, email, and web-based research tools.
• Ability to manage social media is an added advantage.
• Experience in an urban school with students of various racial, ethnic and socioeconomic backgrounds is preferred.
• Effective analytical, critical thinking, writing and verbal communication skills.

Required Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum 2-3 years’ experience in sales and/or customer service environment.
• Strong proficiency in English and Marathi (Written & Spoken).

Local candidates from Pune needed. Only shortlisted candidates will be contacted. Background verification will be conducted for the selected candidate.

Job function

• Education

Industries

• Education Administration Programs