Admission Manager

Truewings Education Services; Bengaluru Urban; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Truewings Education Services is seeking an Admission Manager to lead our education consultants and partners through the admissions journey in Bengaluru. You will equip partners with essential knowledge and tools to guide students and monitor the application journey for conversion.

You will train staff on college offerings, admission criteria, FAQs, and best practices, while designing SOPs and ensuring timely follow-ups from inquiry to registration.

Qualifications

• Bachelor’s or Master’s degree in Business Administration.
• Experience in managing or training a team preferred.
• Strong knowledge of admission procedures and education systems.

Responsibilities

• Lead and nurture education consultants/partners with knowledge and tools for admissions.
• Train consultants on college offerings, admission criteria, benefits and USPs.
• Monitor lead progress and follow up on shortlisted candidates.
• Guide consultants to improve the conversion funnel from inquiry to registration.
• Design and maintain SOPs for student counseling, documentation and registration.
• Oversee the selection process (counseling, interviews, documentation).
• Coordinate with college admission teams for timely updates on selections.
• Develop scripts and follow-up formats for post-selection communications.
• Track and report registration conversion rates and identify bottlenecks.

Skills

Communication skills

Leadership

Team management

Mentoring

Analytical mindset

Education

MBA

Bachelor's in Business Administration

Job description

We are looking for a proactive and dynamic Admission Manager to lead and nurture our education consultants / partners. Thecandidate will be responsible for equipping partners with the knowledge and tools necessary to guide students through the admission process. The role also involves closely monitoring the application journey and aimed at conversion.

Key Responsibilities:

Training & Development:

Conduct regular training sessions for admission consultants and their counselors on college offerings, admission criteria, benefits, and USPs.

Ensure all consultants and their Counselors are aligned with updated information, FAQs, and communication guidelines.

Work closely with consultants to monitor lead progress and follow up on shortlisted candidates.

Guide consultants in handling objections and improve the conversion funnel from inquiry to registration.

Personally assist in high-potential or escalated cases to close admissions.

Process Management:

Design amd Maintain SOPs for student counseling, documentation, and registration.

Oversee the smooth execution of the selection process (counseling, interviews, documentation, etc.).

Coordinate with college admission teams to get timely updates on student selections.

Student Engagement & Closure:

Develop scripts and follow-up formats for post-selection communication.

Ensure that selected students receive all necessary guidance and reminders until registration fee is paid.

Track and report registration conversion rates and identify gaps or bottlenecks.

Reporting & Analysis:

Maintain dashboards for consultant performance, student status, and conversion metrics.

Provide regular reports to senior management and suggest improvements based on data insights.

Strong knowledge of admission procedures and education systems (especially MBA/PGDM preferred).

Excellent communication, interpersonal, and mentoring skills.

Leadership and team management capability.

Target-driven and result-oriented.

Conflict resolution and objection-handling expertise.

Qualifications & Experience:

Bachelor’s or Master’s degree in Business Administration. Haviing experience from any customer facing vertical ( preferably from hospitality / aviation / customer care etc)

Prior experience in managing or training a team is preferred.

Remuneration: As per industry standards (Fixed + Incentives based on conversions)