Admission Manager

Harvest International School, Bangalore; Bengaluru; In loco; INR 400.000 - 800.000; Tempo pieno

Descrizione del lavoro

Harvest International School in Bengaluru is seeking an Admissions Counsellor/Manager to deliver end-to-end admissions support for prospective families. You will build trusted relationships, guide families through curricula, pathways, and student experiences, and maintain robust CRM data to drive enrolments.

The role requires 2–5 years in admissions or education counselling, with a focus on consultative selling, data-driven pipeline management, and collaboration across school functions.

Competenze

• 2–5 years of relevant admissions or counselling experience.
• Experience in K-12, international, or premium institutions is an advantage.
• Ability to communicate the school's educational philosophy clearly.

Mansioni

• Manage the full admissions lifecycle from enquiry to enrolment.
• Counsel prospective families with personalised guidance.
• Explain curriculum, pathways, and student experiences.
• Maintain CRM/MIS records and pipeline metrics.
• Collaborate with Academic, Marketing, Finance, and Leadership teams.
• Represent the school at open houses and outreach events.
• Capture market insights to inform admissions strategy.

Conoscenze

Verbal communication

Written communication

Stakeholder management

Persuasion skills

Lead nurturing

Conversion focus

Data-driven mindset

Time management

CRM proficiency

Professionalism

Formazione

Bachelor's degree

Master's degree

Strumenti

CRM software

MIS systems

Productivity tools

Descrizione del lavoro

Position : Admissions Counsellor/Manager

Role Summary: Responsible for managing and delivering a high-quality, end-to-end admissions experience for prospective families, serving as a key ambassador of the school and its educational philosophy. The role involves building meaningful relationships with prospective parents, understanding their educational expectations and requirements, providing informed and personalised guidance, and effectively communicating the school's academic offerings.

Key Responsibilities

• Manage the complete admissions lifecycle from enquiry, counselling, and campus visit to application, offer, and enrolment.
• Engage prospective parents through structured, consultative, and personalised counselling.
• Clearly articulate the school's educational philosophy, curriculum, academic pathways, student experience, and institutional differentiators.
• Qualify, nurture, and convert admissions leads through timely and systematic follow-up.
• Conduct and coordinate campus visits, parent interactions, assessments, and admission-related engagements.
• Address parent queries and concerns with clarity, empathy, discretion, and sound judgement.
• Maintain accurate and timely records across CRM/MIS platforms and ensure robust admissions pipeline management.
• Track key funnel metrics and contribute towards enrolment, conversion, and revenue objectives.
• Collaborate with Academic, Marketing, Finance, Administration, and School Leadership teams to ensure a seamless admissions experience.
• Participate in open houses, outreach initiatives, admission events, and enrolment campaigns.
• Capture and communicate parent feedback, market intelligence, and competitive insights to support admissions strategy.
• Ensure all admissions communication and practices remain aligned with institutional policies, ethical standards, and brand values.

Key Competencies

• Exceptional verbal and written communication
• Strong interpersonal and stakeholder-management skills
• Persuasion, negotiation, and objection-handling ability
• Lead nurturing and conversion orientation
• Strong follow-through and execution discipline
• Data-driven and target-oriented approach
• Excellent organisational and time-management skills
• High degree of professionalism, discretion, and integrity
• Proficiency in CRM/MIS and standard productivity tools

Qualifications & Experience

• Bachelor's/ Master’s degree in any discipline; Education, Psychology, Management, Marketing, or Communications preferred.
• 2–5 years of relevant experience in school admissions, education counselling, relationship management, consultative sales, or a comparable role.
• Prior experience in a reputed K–12, international, or premium educational institution will be an advantage.