Admission Counsellor - Telugu

Masai; Bengaluru; On-site; INR 420,000 - 600,000; Full time

Benefits offered by this job

Performance-based incentives

Learning-focused culture

Clear career growth

Opportunity to impact learners' lives

Job summary

Masai is seeking Admission / Academic Counsellors in Bengaluru to guide prospective learners through decision-making, assess goals, and recommend suitable programs. The role requires strong Telugu and English communication, empathy, and the ability to manage multiple channels including calls and video calls.

The ideal candidate will have 1–4 years in admissions or related fields, be fluent in Telugu, and comfortable working six days a week from the office.

Qualifications

• 1–4 years of experience in admissions, academic counselling, inside sales, EdTech, or related field.
• Telugu proficiency is mandatory.
• Strong verbal and written communication in Telugu and English.
• Strong interpersonal and relationship-building skills.
• Target-driven mindset with a learner-first approach.
• Ability to handle sales conversations, objections and negotiations.
• Basic CRM knowledge and proficiency in MS Office / Google Workspace.
• Comfortable working 6 days a week from the office.

Responsibilities

• Counsel prospective students and parents through calls, video calls, and in-person interactions.
• Understand learner profiles, career aspirations, and recommend suitable programs.
• Communicate effectively with Telugu-speaking learners and parents.
• Explain course structure, outcomes, fees, financing options, and placement support.
• Follow up with leads, nurture prospects, and close enrollments within defined timelines.
• Handle queries, concerns, and objections with empathy and clarity.
• Maintain accurate lead and candidate records in the CRM and ensure timely follow-ups.
• Collaborate with admissions, academic, and operations teams for a seamless learner experience.
• Meet and exceed monthly and quarterly enrollment targets.
• Build trust with prospective learners and support them throughout the admission journey.

Skills

Telugu proficiency

English communication

Interpersonal skills

Counselling

CRM basics

MS Office

Six-day workweek

Tools

CRM software

MS Office

Job description

About Masai

Masai is a career-focused education company committed to helping learners build the skills, confidence, and career readiness needed to succeed in today's evolving job market.

We work towards making high-quality, outcome-oriented education more accessible to learners from diverse backgrounds. Our programs are designed with a strong focus on industry-relevant skills, practical learning, career development, and learner outcomes.

At Masai, we believe that talent exists everywhere, but opportunities are not equally distributed. We aim to bridge this gap by helping learners access the right education, guidance, and career opportunities.

Joining Masai means becoming part of a team that is working to make career-focused education more accessible and create meaningful impact in learners' lives.

About the Role

We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.

The ideal candidate should have strong proficiency in Telugu, along with English, and be comfortable communicating with learners and parents across different channels, including calls, video calls, and in-person interactions.

Key Responsibilities

• Counsel prospective students and parents through calls, video calls, and in-person interactions
• Understand learner profiles, career aspirations, and recommend suitable programs
• Communicate effectively with Telugu-speaking learners and parents
• Explain course structure, outcomes, fees, financing options, and placement support
• Follow up with leads, nurture prospects, and close enrollments within defined timelines
• Handle queries, concerns, and objections with empathy and clarity
• Maintain accurate lead and candidate records in the CRM
• Ensure timely follow-ups and regular CRM updates
• Collaborate with admissions, academic, and operations teams to ensure a seamless learner experience
• Meet and exceed monthly and quarterly enrollment targets
• Build trust with prospective learners and support them throughout the admission journey

Eligibility & Skills

• 1-4 years of experience in admissions, academic counselling, inside sales, EdTech, or a related field preferred
• Proficiency in Telugu is mandatory
• Strong verbal and written communication skills in Telugu and English
• Strong interpersonal and relationship-building skills
• Target-driven mindset with a learner-first approach
• Ability to handle sales conversations, objections, and negotiations effectively
• Basic CRM knowledge and proficiency in MS Office / Google Workspace
• Comfortable working 6 days a week from the office
• Ability to work in a fast-paced, target-oriented environment

Why Join Us?

• Help learners from diverse backgrounds access career-focused education and take meaningful steps toward their professional goals.
• Build strong relationships with learners and become a trusted guide throughout their career journey.
• Work in a fast-paced, collaborative environment where your ideas, ownership, and contributions matter.
• Develop expertise in counselling, consultative selling, stakeholder management, and learner engagement.
• Work alongside passionate teams and gain exposure to the evolving EdTech and education ecosystem.
• Get recognized for your impact through performance-based incentives and opportunities for career progression.
• Be part of a team working to make quality, career-relevant education more accessible to learners across India.
• Work with people who value empathy, curiosity, ownership and continuous improvement.

What We Offer

• Performance-based incentives
• Learning-focused and collaborative culture
• Clear career growth and progression
• Opportunity to work closely with learners and contribute to their career journeys
• Opportunity to be part of a mission-driven organization focused on transforming careers through education