Admission Counsellor

ARCH HR SOLUTIONS; Mumbai; On-site; INR 250,000 - 420,000; Full time

Job summary

ARCH HR SOLUTIONS in Mumbai seeks an energetic Admission Counsellor to manage the complete admission journey, converting qualified leads into enrollments and nurturing relations with students and parents. You will own lead management, follow-ups, and coordination of documentation and onboarding to ensure a smooth process.

You will work with marketing to improve lead quality, maintain CRM accuracy, and achieve monthly admission and revenue targets.

Qualifications

• Excellent communication, counselling, and interpersonal skills.
• Strong sales, persuasion, negotiation, and objection-handling abilities.
• Proven follow-up and relationship management skills.
• Ability to manage and motivate a small telecalling team.
• Strong CRM discipline and data management skills.

Responsibilities

• Convert qualified leads into paid admissions through effective counselling sessions that assess student goals, educational backgrounds, and career aspirations.
• Clearly explain course structures, fees, eligibility, and career opportunities to prospective students.
• Handle objections related to fees and course value, ensuring a positive experience for potential students.
• Systematically follow up with prospects until a final admission decision is made.
• Coordinate all aspects of the admission process, including documentation, payment, registration, and onboarding.
• Monitor and manage the lead funnel daily, identifying gaps and creating strategies for follow-up and conversion.
• Collaborate with the marketing team to provide insights on lead quality and campaign performance.
• Maintain accurate CRM records and prepare reports on lead funnel, conversions, and revenue.
• Take ownership of achieving monthly admission and revenue targets, demonstrating accountability and a strong business mindset.

Skills

Communication skills

Counselling

Interpersonal skills

Sales

Lead management

CRM discipline

Tools

CRM

Job description

We are seeking a highly driven and student-focused Admission Counsellor to join our team at a leading Fintech company located in Fort, Mumbai. The ideal candidate will take ownership of the complete admission journey, from converting qualified leads into enrollments to managing relationships with students and parents. This role requires a proactive approach to lead management, ensuring a smooth admission process while achieving revenue targets.

Key Responsibilities:

• Convert qualified leads into paid admissions through effective counselling sessions that assess student goals, educational backgrounds, and career aspirations.
• Clearly explain course structures, fees, eligibility, and career opportunities to prospective students.
• Handle objections related to fees and course value, ensuring a positive experience for potential students.
• Systematically follow up with prospects until a final admission decision is made.
• Coordinate all aspects of the admission process, including documentation, payment, registration, and onboarding.
• Monitor and manage the lead funnel daily, identifying gaps and creating strategies for follow-up and conversion.
• Collaborate with the marketing team to provide insights on lead quality and campaign performance.
• Maintain accurate CRM records and prepare reports on lead funnel, conversions, and revenue.
• Take ownership of achieving monthly admission and revenue targets, demonstrating accountability and a strong business mindset.

Required Skills:

• Excellent communication, counselling, and interpersonal skills.
• Strong sales, persuasion, negotiation, and objection-handling abilities.
• Proven follow-up and relationship management skills.
• Ability to manage and motivate a small telecalling team.
• Strong CRM discipline and data management skills.

If you are passionate about education and have a proven track record in admissions or sales, we encourage you to apply for this exciting opportunity.