Administrator, Systems Engineering

ICE; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

ICE in Hyderabad is seeking a Systems Administrator to maintain Windows and Linux servers, ensure security, and optimize performance across both production and non-production environments.

You will automate routine tasks with Bash, PowerShell, or Python, manage user access in Active Directory, collaborate with cross‑functional teams, and document configurations to support reliable IT service delivery. Excellent English communication is essential.

Qualifications

• Experience managing and troubleshooting Windows and Linux servers.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Skills

Windows Server

Linux Server

Active Directory

Networking concepts

Scripting (PowerShell Bash Python)

ITSM Tools (ServiceNow)

Problem-solving

Communication skills

English proficiency

Teamwork

Education

Bachelor’s degree in Computer Science/Information Technology

CompTIA Server+ or equivalent certification

Tools

Ansible

Puppet

Job description

Job Purpose

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency. This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Knowledge And Experience

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools (e.g., Ansible, Puppet).
• Basic understanding of Active Directory and user permissions.
• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills with the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.
• Fluent speaking, reading, and writing in English

Desirable Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field
• Industry certifications such as CompTIA Server+ or similar.