Administration Specialist

H&M; New Delhi; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

HM is seeking an experienced Admin Specialist to lead efficient workplace services in Saket, New Delhi. You will partner with internal stakeholders and external vendors to deliver high-quality workplace services while driving operational excellence.

The role covers office operations, vendor management, employee experience, and events, with a 5-day work week in a general shift. 10–15 years’ experience in administration or facilities is required.

Qualifications

• 10-15 years of experience in Administration, Workplace Services, Facilities, or Office Management.
• Excellent verbal and written communication skills.
• Strong stakeholder and relationship management capabilities.
• Proven experience in vendor management and facility operations.
• Hands-on experience organizing employee engagement activities and corporate events.
• A proactive mindset with the ability to prioritize and manage multiple responsibilities.
• Strong problem-solving skills and a service-oriented approach.

Responsibilities

• Manage Office Operations and facility management for smooth day-to-day activities.
• Oversee relationships with external vendors and service providers, ensuring service levels.
• Drive employee experience, engagement activities, and internal communications.
• Plan and execute end-to-end employee events, visits, town halls, and cultural activities.

Skills

Verbal and written communication

Stakeholder management

Vendor management

Facilities operations

Employee engagement events

Proactive mindset

Problem solving

Job description

What Youll Do

As an Admin Specialist, you will be responsible for creating an efficient, engaging, and well-managed workplace. You will partner with internal stakeholders, employees, and external vendors to deliver high-quality workplace services while driving operational excellence.

Your responsibilities will include:

Workplace Office Operations

• Ensure smooth day-to-day office operations and facility management.
• Manage workplace services including housekeeping, security, pantry, maintenance, transportation, and office infrastructure.
• Oversee office assets, seating plans, workplace improvements, and space management.
• Ensure a safe, compliant, and employee-friendly office environment.

Vendor Service Management

• Build and maintain strong relationships with external vendors and service providers.
• Monitor service quality and ensure agreed service levels are consistently met.
• Manage contracts, renewals, invoicing, and cost optimization initiatives.
• Drive continuous improvement through effective vendor performance management.

Employee Experience

• Act as a key partner in enhancing the overall workplace and employee experience.
• Support employee engagement initiatives, celebrations, and well-being activities.
• Coordinate workplace-related communication and employee support activities.
• Foster a welcoming, collaborative, and inclusive office culture.

Events Engagement

• Plan and execute employee events, leadership visits, town halls, workshops, and cultural celebrations.
• Manage end-to-end event logistics, vendor coordination, budgeting, and execution.
• Deliver memorable employee experiences aligned with company culture and values.

Location: Saket, New Delhi

Work Model: Work From Office (5 Days a Week)

Shift: General Shift

Experience: 10-15 Years

At HM, we are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work.

Qualifications

Who You Are

We are looking for someone who is passionate about creating exceptional workplace experiences and thrives in a dynamic, people-focused environment.

You bring:

• 10-15 years of experience in Administration, Workplace Services, Facilities, or Office Management.
• Excellent verbal and written communication skills.
• Strong stakeholder and relationship management capabilities.
• Proven experience in vendor management and facility operations.
• Hands-on experience organizing employee engagement activities and corporate events.
• A proactive mindset with the ability to prioritize and manage multiple responsibilities.
• Strong problem-solving skills and a service-oriented approach.