Administration Manager

Enhancor Services; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Enhancor Services in Pune District, Maharashtra seeks an experienced Head of Office Administration to lead and optimise the admin and facilities operations. You will supervise the entire admin team, coordinate with vendors, and ensure adherence to safety and facility standards.

The role demands 7+ years in office administration or facility operations, with strong vendor management, budget tracking, and MS Office proficiency.

Qualifications

• 7+ years in office administration/facility operations.
• Experience managing supervisory teams.
• Experience with vendor contracts & safety compliance.
• Strong MS Office skills.

Responsibilities

• Manage and review the admin team including team lead, front desk, housekeeping, security, and cab/travel vendor coordination.
• Prepare shift rosters, manage attendance and coverage, and conduct performance check-ins for the team.
• Act as the final escalation point for admin issues before Director of Business Operations.
• Set and monitor day-to-day service standards for the team.

Skills

Team Leadership

Vendor Management

Facilities Compliance

Budget & Reporting

Education

Bachelor's Degree

Tools

MS Excel

PowerPoint

Job description

Role & responsibilities

Team Management:

• Manage and review the work of the entire admin team Team Lead, Front Desk Executive, housekeeping, security, and cab/travel vendor coordination.

• Prepare shift rosters, manage attendance/coverage, and conduct performance check-ins for the team.
• Act as the final point of escalation for admin issues before they need to go to the Director of Business Operations.
• Set and monitor day-to-day service standards (e.g., supply turnaround, facility response times) for the team.

Vendor & Procurement Management:

• Own the full vendor management cycle for admin vendors (cab, housekeeping, security, facility maintenance, office supplies) onboarding, contract renewal, pricing negotiation, and termination when required.
• Maintain a complete vendor compliance record (contracts, insurance, licenses, SLAs) and ensure renewals happen on schedule with no gaps.
• Conduct periodic vendor performance reviews and address service or compliance issues directly with vendors.

• Ensure procurement requests are processed per defined approval workflows and properly documented.

Facility, Health & Safety Compliance:

• Ensure full compliance of the office premises with fire safety, emergency preparedness, and workplace hygiene/safety requirements.
• Maintain and enforce the compliance calendar for all facility-related renewals and statutory requirements; ensure zero lapses.
• Conduct periodic safety/facility audits and maintain audit-ready documentation.
• Liaise directly with landlords, facility contractors, and local authorities on compliance and maintenance matters.

Cost & Expense Management:

• Monitor admin department spend against the approved budget (vendor costs, supplies, travel, maintenance) and report variances to the Director of Business Operations.
• Maintain accurate, audit-ready records of all admin expenses, invoices, and vendor payments.
• Recommend cost-control measures within existing budget lines; final budget approval rests with the Director of Business Operations.

General:

• Coordinate with HR on execution of employee engagement events, celebrations, and internal communication logistics.
• Maintain, update, and enforce SOPs across the admin function.
• Ensure consistent documentation and record-keeping across all admin processes for audit purposes.

Preferred candidate profile

7+ years of experience in office administration/facility operations, including at least 3 years managing/supervising a team.

• Strong, hands-on experience with vendor contract management and facility/health & safety compliance.
• Experience tracking and reporting on department expenses.
• Strong MS Office skills (Excel for tracking, PowerPoint for reporting as needed).
• Excellent communication and people-management skills across a mixed team of executives and support staff.
• Bachelor's degree required; a certification in facility management or safety compliance is a plus.