Admin & Vigilance Officer

IFL Finance Limited; New Delhi; On-site; INR 279,000 - 446,000; Full time

Job summary

IFL Finance Limited in Delhi invites applications for an administrative and vigilance role at Gold Loan branches. You will manage day-to-day administrative activities, coordinate with branch teams, maintain records, and support branch openings and closures.

The role includes monitoring compliance, reviewing controls, identifying gaps, and preparing inspection reports. You will collaborate with Risk, Audit, Operations, Credit, and Business teams to ensure disciplined operations.

Qualifications

• No explicit qualifications listed in the job posting.

Responsibilities

• Manage day-to-day administrative activities across Gold Loan branches.
• Coordinate with branch teams for smooth and disciplined operations.
• Maintain branch records, registers, documents and administrative MIS.
• Monitor attendance, housekeeping, security and general branch requirements.
• Coordinate with vendors and service providers for branch-related requirements.
• Manage office assets, stationery and other administrative requirements.
• Support branch opening, relocation, closure and other operational activities.
• Ensure branches follow company administrative policies and SOPs.
• Conduct regular and surprise visits to Gold Loan branches.
• Check adherence to company policies, SOPs and operational controls.
• Identify process gaps, irregularities, policy violations and suspicious activities.
• Monitor compliance related to customer documentation, KYC and branch records.
• Review operational controls related to Gold Loan transactions and collateral processes.
• Identify potential fraud, misappropriation and operational risks.
• Check branch-level cash handling, security and other sensitive processes.
• Conduct employee/process verification whenever required.
• Prepare detailed vigilance/inspection reports and escalate critical observations.
• Track corrective actions and ensure timely closure of audit/vigilance observations.
• Coordinate with Risk, Audit, Operations, Credit, Collections and Business teams.
• Support internal investigations related to suspected fraud or process violations.

Job description

Key Responsibilities

• Manage day-to-day administrative activities across Gold Loan branches.
• Coordinate with branch teams for smooth and disciplined operations.
• Maintain branch records, registers, documents and administrative MIS.
• Monitor attendance, housekeeping, security and general branch requirements.
• Coordinate with vendors and service providers for branch-related requirements.
• Manage office assets, stationery and other administrative requirements.
• Support branch opening, relocation, closure and other operational activities.
• Ensure branches follow company administrative policies and SOPs.

Vigilance & Risk Monitoring

• Conduct regular and surprise visits to Gold Loan branches.
• Check adherence to company policies, SOPs and operational controls.
• Identify process gaps, irregularities, policy violations and suspicious activities.
• Monitor compliance related to customer documentation, KYC and branch records.
• Review operational controls related to Gold Loan transactions and collateral processes.
• Identify potential fraud, misappropriation and operational risks.
• Check branch-level cash handling, security and other sensitive processes.
• Conduct employee/process verification whenever required.
• Prepare detailed vigilance/inspection reports and **escalate** critical observations.
• Track corrective actions and ensure timely closure of audit/vigilance observations.
• Coordinate with Risk, Audit, Operations, Credit, Collections and Business teams.
• Support internal investigations related to suspected fraud or process violations.