Executive - Concierge

Cushman & Wakefield; Gurugram District; On-site; INR 240,000 - 400,000; Full time

Job summary

Cushman & Wakefield in Gurugram seeks an Executive - Concierge to manage front desk operations, greet visitors, check-ins/outs, and respond to inquiries with professionalism. You will coordinate transportation, meeting room arrangements, and guest services, guiding employees and guests through the office layout while maintaining a welcoming environment and high service standards.

Proactive communication, familiarity with MS Office and visitor management systems, and the ability to multitask in a

Qualifications

• Front desk operations experience in hospitality or concierge services.
• Excellent communication and interpersonal skills.
• Ability to multitask in high-footfall environments.
• Proficiency with MS Office and visitor management systems.

Responsibilities

• Front Desk Operations: Greet visitors, manage check-ins/check-outs, and handle inquiries professionally.
• Assistance & Coordination: Provide support with transport bookings, meeting room arrangements, and guest services.
• Facility Navigation: Guide employees and guests regarding office layout, amenities, and service points.
• Vendor Liaison: Coordinate with travel, hospitality, and facility vendors for concierge-related services.
• Reporting & Feedback: Maintain visitor logs, prepare daily reports, and collect feedback for service improvement.

Skills

Front Desk Operations

Customer Service

Communication

Interpersonal Skills

Multitasking

Tools

MS Office

Job description

Job Title

Executive - Concierge

Job Description

• Front Desk Operations: Greet visitors, manage check-ins/check-outs, and handle inquiries professionally.
• Assistance & Coordination: Provide support with transport bookings, meeting room arrangements, and guest services.
• Facility Navigation: Guide employees and guests regarding office layout, amenities, and service points.
• Vendor Liaison: Coordinate with travel, hospitality, and facility vendors for concierge-related services.
• Reporting & Feedback: Maintain visitor logs, prepare daily reports, and collect feedback for service improvement.
• Experience in hospitality, front office, or concierge services.
• Excellent communication and interpersonal skills.
• Professional appearance and customer service orientation.
• Familiarity with MS Office and visitor management systems.
• Ability to multitask and handle high-footfall environments.

Why join Cushman & Wakefield?

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

Job Description

• Front Desk Operations: Greet visitors, manage check-ins/check-outs, and handle inquiries professionally.
• Assistance & Coordination: Provide support with transport bookings, meeting room arrangements, and guest services.
• Facility Navigation: Guide employees and guests regarding office layout, amenities, and service points.
• Vendor Liaison: Coordinate with travel, hospitality, and facility vendors for concierge-related services.
• Reporting & Feedback: Maintain visitor logs, prepare daily reports, and collect feedback for service improvement.
• Experience in hospitality, front office, or concierge services.
• Excellent communication and interpersonal skills.
• Professional appearance and customer service orientation;
• Familiarity with MS Office and visitor management systems;
• Ability to multitask and handle high-footfall environments.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: “Cushman & Wakefield”