Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking an Acquisition Manager – RL Sales to drive the acquisition of retail loan customers through direct and indirect channels.

You will identify potential customers, manage channel partners, ensure KYC-compliant documentation, and coordinate with cross-functional teams to meet sales targets for home loans, LAP, and personal loans. This role requires strong relationship-building and a track record of meeting targets.

Qualifications

• Experience in retail loan sales and customer acquisition.
• Strong lead generation through DSAs, connectors, and direct sourcing.
• Proficient in KYC norms and documentation.
• Ability to coordinate with credit, operations, legal, and tech teams.

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads via market activities, referrals, and cold calling.
• Ensure proper documentation and KYC adherence.
• Coordinate with internal teams to process loan applications.
• Maintain relationships with channel partners and drive business flow.
• Track loan applications status for customers and partners.
• Achieve monthly and quarterly sales targets.
• Provide excellent customer service and address queries.

Skills

Lead generation

Channel management

KYC compliance

Customer acquisition

Sales targeting

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.