Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Chhattisgarh; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking an Acquisition Manager – RL Sales to drive the acquisition of retail loan customers through direct and indirect channels in India. You will identify potential customers, manage relationships with DSAs and channel partners, and ensure compliant documentation for home loans, LAP, and personal loans.

You will coordinate with credit, operations, legal, and tech teams to process applications, track progress, meet monthly and quarterly targets, and deliver excellent

Qualifications

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.

Responsibilities

• Identify potential customers and opportunities across channels.
• Build and manage relationships with DSAs and channel partners to drive volume.
• Ensure timely and accurate documentation and KYC for loan files.
• Collaborate with credit, operations, and legal teams for smooth disbursal.

Skills

Retail sales

Channel management

Lead generation

Customer service

KYC compliance

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.