Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank Ltd invites an Acquisition Manager – RL Sales to drive retail loan customer acquisition through direct and indirect channels.

You will identify potential customers, manage channel partner relationships, ensure KYC/doc compliance, and coordinate with credit, operations, legal and tech teams to move applications smoothly.

This role targets home loans, LAP, and personal loans, with monthly/quarterly sales expectations and a strong focus on customer service.

Qualifications

• Experience in acquiring customers for retail loan products.
• Familiar with DSAs/connectors and direct sourcing.
• Knowledge of KYC norms and documentation.
• Ability to coordinate with credit, operations, legal, and tech teams.

Responsibilities

• Acquire retail loan customers via DSAs, connectors and direct sourcing.
• Generate leads from market activities, referrals and cold calls.
• Ensure documentation and KYC compliance per guidelines.
• Coordinate with credit, operations, legal and tech for loan processing.
• Maintain strong channel partner relationships and sales flow.
• Track loan applications and status for customers and partners.
• Hit monthly and quarterly sales targets.
• Provide prompt, high-quality customer service.

Skills

Retail lending

Lead generation

KYC compliance

Channel partners

Customer relationship

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.