Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Bilaspur District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking an Acquisition Manager – RL Sales to drive the acquisition of retail loan customers through direct and indirect channels. The role focuses on identifying potential customers, managing channel partner relationships, and meeting targets for home loans, LAP, and personal loans.

The incumbent will coordinate with internal teams for smooth processing of applications, ensure proper documentation, and maintain a strong sales pipeline with ongoing customer service

Qualifications

• Experience in retail loan sales and acquisition.
• Ability to coordinate cross-functional teams.
• Strong communication and negotiation skills.

Responsibilities

• Acquire new customers for retail loans through DSAs, connectors, and direct sourcing.
• Generate leads via market activities, referrals, and cold calls.
• Ensure proper documentation and KYC compliance.
• Coordinate with credit, operations, legal, and technical teams for loan processing.
• Maintain strong channel partner relationships and ensure steady business flow.
• Track loan application status for customers and partners.
• Hit monthly and quarterly sales targets.
• Provide excellent customer service and resolve queries promptly.

Skills

Lead generation

Channel partnerships

Sales targets

KYC compliance

Relationship management

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.