Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Chhindwara; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kotak Mahindra Bank Ltd invites applications for Acquisition Manager – RL Sales to drive retail loan customer acquisition through DSAs, connectors and direct sourcing.

You will build and maintain relationships with channel partners, ensure KYC-compliant documentation, coordinate with internal teams, and strive to meet sales targets.

This role requires proactive lead generation, excellent customer service, and the ability to manage multiple stakeholders to enable smooth loan processing.

Qualifications

• Experience in acquiring retail loan customers through multiple channels.
• Knowledge of KYC norms and documentation.
• Ability to meet monthly and quarterly sales targets.
• Strong relationship management with DSAs and connectors.
• Coordination with credit, operations, legal, and tech teams.

Responsibilities

• Acquire new retail loan customers through DSAs, connectors and direct sourcing.
• Generate leads via market activity, referrals, and cold calling.
• Ensure proper documentation and KYC compliance per guidelines.
• Coordinate with credit, operations, legal, and technical teams.
• Maintain strong channel partner relationships for steady flow.
• Track loan application status for customers and partners.
• Meet monthly and quarterly sales targets.
• Provide excellent service and promptly resolve questions.

Skills

Retail loan sales

Channel partner management

Lead generation

KYC compliance

Target achievement

Customer service

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.