Acquisition Manager-Sales-Sales

Kotak Mahindra Bank Ltd; Kozhikode; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Ltd seeks an Acquisition Manager – RL Sales to drive retail loan customer acquisition via DSAs, connectors, and direct sourcing. You will identify customers and manage channel partnerships to meet targets.

You will coordinate with credit, operations, legal, and technical teams to ensure smooth loan processing, while maintaining strong partner relations and delivering excellent customer service.

Qualifications

• Experience acquiring retail loan customers and building a partner network.
• Ability to source through DSAs, connectors, and direct channels.
• Knowledge of KYC norms and documentation requirements.

Responsibilities

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with credit, operations, legal, and technical teams for loan processing.
• Maintain strong relationships with channel partners and ensure steady business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.

Skills

Lead generation

Channel partner management

KYC compliance

Sales target achievement

Customer relationship management

Job description

The Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.

• Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
• Generate leads through market activities, referrals, and cold calling.
• Ensure proper documentation and adherence to KYC norms as per company guidelines.
• Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
• Maintain strong relationships with channel partners and ensure consistent business flow.
• Track and update the status of loan applications to customers and partners.
• Achieve monthly and quarterly sales targets as assigned.
• Provide excellent customer service and resolve queries promptly.