Accounts Receivable with collections

Disa Global Solutions; Thane; On-site; INR 279,000 - 469,000; Full time

Benefits offered by this job

5 Days working

Best Mediclaim

Pickup & Drop

Meal at Subsidized rates

Job summary

DISA Global Solutions in Thane, India, is seeking a Collections Specialist to identify delinquent accounts and facilitate payment of receivables. You will contact customers via phone, email, and mail to determine reasons for overdue payments and arrange settlements.

Qualifications include a graduate with collections experience and proficiency in Microsoft Office. ERP system documentation and collaboration with internal teams are essential parts of the role.

Qualifications

• Graduate with collections experience.
• Intermediate skill level in Microsoft Office Suite.

Responsibilities

• Identify delinquent accounts and work with customers to collect payments.
• Maintain records of communications and payment arrangements in ERP system.
• Notify supervisor of potential collection problems and escalate when needed.
• Coordinate with clients and internal teams to resolve billing issues.

Skills

Microsoft Office Suite

Graduate with collections experience

Education

Graduate with collections experience

Tools

Great Plains ERP

Workday ERP

Job description

Benefits

• 5 Days working
• Best Mediclaim
• Pickup & Drop
• Meal at Subsidized rates

About Us

DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 1,000 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and have developed one of the most advanced platforms to support our clients access to data. DISA is highly committed to quality and service excellence.

DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Position Summary

Identifies delinquent accounts, works with customers to facilitate payment of DISA receivables, and assists clients in resolving questions and problems with invoices.

Qualifications required

• Graduate with collections experience
• Intermediate skill level in Microsoft Office Suite

Qualifications desired

• Corporate collections and/or medical collections experience
• Great Plains/Workday ERP experience

Essential functions and responsibilities

• Meet daily collection contact requirement as defined by Supervisor
• Identifies delinquent accounts and works to resolve issues timely
• Confers with customers and/or contacts assigned clients at least once a week through phone, email, or mail to collect payment and to determine the reason for overdue payment
• Makes record of all communications with clients in ERP System
• Provides additional information and backup data to facilitate payment for the client when necessary
• Sets up clients for credit card payments and processes such payments according to procedure
• Initiates account closure procedure when necessary
• Collaborates with the Client Services Department to settle collections issues and finalize credit/debit memos
• Answer team phone tree calls and assist clients as needed
• Upload client invoice to portals monthly as needed
• Notifies the Collections Supervisor of potential collection problems and identifies accounts that need to be sent to a collection agency
• Performs other related duties as assigned